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Radisson Blu Resort Cam Ranh

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

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Photo gallery for Radisson Blu Resort Cam Ranh

3 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Hypo-allergenic bedding, in-room safe, individually decorated
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Spa
  • On private beach
The current price is HK$970
HK$1,100 total
includes taxes & fees
17 Aug - 18 Aug

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Villa, 2 Bedrooms, Beachfront (Pool)

Hypo-allergenic bedding, in-room safe, individually decorated

Villa, 2 Bedrooms, Beachfront (Pool)

Highlights

Balcony
Garden
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
  • 2153 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Connecting Rooms, Sea View

Room amenity

Family Room, Connecting Rooms, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1184 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 1507 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront (Pool)

Hypo-allergenic bedding, in-room safe, individually decorated

Villa, 1 Bedroom, Beachfront (Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
  • 1884 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View (Pool)

Hypo-allergenic bedding, in-room safe, individually decorated

Villa, 1 Bedroom, Ocean View (Pool)

Highlights

Balcony
Garden
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
  • 1884 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 1184 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Presidential Villa, Beachfront (Pool)

Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Villa, Beachfront (Pool)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 3498 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, Ocean View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
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About the area

Map
Slots D12A, D12B, D12C, Tourist Area, Cam Lam, Khanh Hoa

What's nearby

  • Nha Trang Beach - 12 min walk - 1.0 km
  • Bai Dai Beach - 3 min drive - 1.9 km
  • My Ca Beach - 12 min drive - 13.0 km
  • Sugercane Beach - 18 min drive - 17.8 km
  • Vinpearl Cable Car Hon Tre Island Station - 36 min drive - 35.8 km

Getting around

  • Ga Hoa Tan Station - 26 min drive
  • Nha Trang (CXR-Cam Ranh) - 7 min drive

Restaurants

  • ‪La Casa - ‬4 min drive
  • ‪Panorama - ‬8 min walk
  • ‪The Colonial Restaurant - ‬8 min drive
  • ‪Tropicana - ‬8 min walk
  • ‪Fresh Restaurant - ‬15 min walk

About this property

Radisson Blu Resort Cam Ranh

Luxury family-friendly hotel by the ocean
You can look forward to a free breakfast buffet, an adjacent golf course and free water park access at Radisson Blu Resort Cam Ranh. This hotel is a great place to bask in the sun with a private beach, beachfront dining and a beach bar. Indulge in a Thai massage, a facial and a body wrap at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include kayaking, beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with 2 poolside bars and a swim-up bar.
Other perks at this hotel include:
  • 4 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free valet parking
  • A free local area shuttle, free bike hire and an outdoor tennis court
  • An electric car charging station, babysitting (surcharge) and luggage storage
Room features
All 292 individually furnished rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and composting
  • Bathrooms with rainfall showers and separate baths/showers
  • 49-inch Smart TVs with premium channels
  • Wardrobes/cupboards, balconies and mini fridges

Languages

Bulgarian, Chinese (Mandarin), English, French, German, Korean, Russian, Vietnamese

Similar properties

Body treatments, body scrubs, facials, reflexology, 23 treatment rooms

Mövenpick Resort Cam Ranh

  • On private beach
  • Pool
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 356 reviews
The price is HK$918
HK$1,041 total
includes taxes & fees
25 Aug - 26 Aug
Mövenpick Resort Cam Ranh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 35 kilometres
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blu Lobster
  • Cheers Bits n Bites
  • Get Wet
  • Sunrise
  • Waves

Things to do

  • 24-hour health club
  • 36-hole adjacent golf course
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,764 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (201 centimetre wide door)
  • Low-height bed (61 centimetre high)
  • Low-height counter and sink (85 centimetre high)
  • Low-height desk (84 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (140 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1000000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 9 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Blu Cam Ranh Cam Lam
Radisson Blu Resort Cam Ranh Hotel
Radisson Blu Resort Cam Ranh Cam Lam
Radisson Blu Resort Cam Ranh Hotel Cam Lam

Frequently asked questions

Does Radisson Blu Resort Cam Ranh have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 5:00 PM.

How much does it cost to stay at Radisson Blu Resort Cam Ranh?

As of 27 Jul 2025, prices found for a 1-night stay for 2 adults at Radisson Blu Resort Cam Ranh on 17 Aug 2025 start from HK$969.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Blu Resort Cam Ranh pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Radisson Blu Resort Cam Ranh?

Valet parking is free at this property.

What time is check-in at Radisson Blu Resort Cam Ranh?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Radisson Blu Resort Cam Ranh?

Checkout is at noon. Late check-out is available for a fee.

Does Radisson Blu Resort Cam Ranh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 700000 per vehicle applies.

Where is Radisson Blu Resort Cam Ranh located?

Located in Cam Lam, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Nha Trang Beach and Bai Dai Beach. My Ca Beach and Cam Ranh Bay are also within 9 miles (15 km).

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Radisson Blu Resort Cam Ranh Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 142 reviews
Rating 8 - Good. 18 out of 142 reviews
Rating 6 - Okay. 21 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 6 out of 142 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a beach villa with private pool and the stay was excellent. Great place to relax with a very nice beach in front. There is nothing else around, so make sure you only come to relax and enjoy the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Had an amazing 8 night stay at the hotel , lovely food, staff and facilities.
Stayed 8 nights in Oct 2024

10/10 Excellent

HIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We give this resort a 5 stars. Private beach, the breakfast, spa, the room and the staffs were amazing. We would definitely come back again!
Stayed 3 nights in Dec 2024

10/10 Excellent

tongchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

very good want to be back again!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great👍

Wonderful time staying there. I would like to visit again for my next holiday
Stayed 2 nights in Sep 2024

10/10 Excellent

Nghia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, very quiet and well kept. The staff is helpful and friendly. Good food at Lobster Blu restaurant
Stayed 4 nights in Sep 2024

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort which is closed to Cam Ranh airport. However, it’s 35 to 40 minutes away from the city, the shuttle service is limited twice per day from the resort to the city and only one time from the city back to the resort. The breakfast buffet was so so, it could be improved. The beach was very nice but we could not swim there due to high current and very stiff shoreline. I had to walk to the resort next door to swim. The hot steam and sauna area are very cleaned and not so crowded. I enjoyed it very much.
Stayed 2 nights in Mar 2025

6/10 Okay

Zhenhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to airport

Nice hotel in the middle of nowhere. The only advantage is that it’s close to the airport. Otherwise it’s a very nice hotel, but very far from anything else.
Stayed 1 night in Oct 2024

10/10 Excellent

SUN MI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful stay! Food was amazing….we upgraded to a villa and it was stunning.
Stayed 4 nights in Mar 2023

10/10 Excellent

sroka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice time
Stayed 6 nights in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5* Retreat. Only downside: the beach was closed during the time of our stay - for all hotels in the area.
Stayed 1 night in Dec 2023

8/10 Good

WooSeok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gardens
Stayed 1 night in Mar 2024

10/10 Excellent

Jen Ni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is amazing. But needs to have more entertainment at night.
Stayed 2 nights in Jun 2024

10/10 Excellent

VALMORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in a Radisson before but the service is not as good as this hotel. Very impressed and we highly recommend the Radisson Blu Resort Cam Ranh 👍 We will stay here again on our next trip next year
Stayed 3 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Dinner on beach with violinist and atmosphere was like out of a movie. Perfect. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Po Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and Nice Ocean View
Stayed 3 nights in Sep 2022

8/10 Good

kyunghyun

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Jeong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but check-in took so long time almost one and half hour.
Stayed 2 nights in Jun 2024

8/10 Good

Yohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best ones out there that provides VIP level of service with affordable price. I highly recommend it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay at Radisson Blu Cam Ranh! Me and my husband had a fantastic stay at Radisson Blu Cam Ranh. The hotel is stunning, with beautiful ocean views and well-kept, modern rooms. Only a few details could have been improved (fridge was not plugged in, shower corners could have been cleaned more thoroughly, here and there a few spider webs) but overall it was really great! The beds are super cozy too. What really made the experience special was the staff, especially Ngoc and My. They were incredibly friendly, helpful, and went out of their way to make sure everything was perfect. The pool, gym, and dining options were all excellent, and the breakfast buffet had a great selection of fresh, local and international dishes. Overall, a wonderful place to relax and enjoy some luxury. I’d definitely recommend it and would be happy to come back anytime.
Stayed 9 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place that kept giving us pleasant surprises along the way! I did not know until we got there that what we booked put us at the “exec” level which gave us a list of perks that we were able to enjoy very much -the 30 minute massage which was amazing ! , access to the second level of blu lobster with delicious finger foods and drinks, and complimentary shuttle rides! The villa was very cute and Sun rise was a beautiful restaurant to enjoy breakfast in the morning. Staff were extremely great and were so on top of our schedule — everyone has good notes and knew what time to get us and communicated everything to us very clearly and kindly. Thank you for making my first visit to Cam Ranh so wonderful!
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good staff, but some improvements

We stayed here for a week and it was great place to relax. The executive lounge was a welcomed place to go after a day by the pool, but it would have been nicer to have more food options available and for longer periods of time considering the price. Part of the executive lounge perks was a turndown service which did not happen. We also booked an airport pickup which was forgotten about which was a bit disappointing. These were just minor details which could have been opportunities for the hotel to really demonstrate their customer care in addition to their usual good service but it didn't seem like it occurred to the staff to ask us about our stay. Also, putting on more busses to and from nha trang would be really useful for guests too.
Stayed 6 nights in Feb 2024

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service

Need to do better

Could be so good but so much needs to improve! We upgraded to a villa with private pool which was well worth the money however we had to call reception 3 times the day we checked in as they were doing building work next door and all we could hear was constant drilling and banging! This wasn’t acceptable! The beach bar was closed! There was literally nothing open and just one restaurant, for this size of hotel you want more! Broken taps, locked safe, a lot less outdoor furniture than our friends for villas down, reception rarely answered when you called them. Such a shame as could be so good. They could have a lovely bar on the grass under the palm trees with an amazing view. Exec lounge was not great and again could be so much better
Stayed 3 nights in Apr 2024

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Honestly, the place is decent enough, but it's very clear that the Resort is both understaffed and overworked (not the fault by any means of the employees, they're quite lovely and helpful), and the resort is doing everything it can to try and get you to buy things that are significantly more expensive than they need to be. I was very frustrated by the lack of reasonably priced food options - it's Vietnam - I shouldn't need to spend $40 on a meal because there's only one restaurant open in the resort and room service is about the same price. It's ridiculous. The villa with the pool I stayed in was quite nice, and I really enjoyed having a private pool / the privacy of having a villa. But for the price paid, I felt that it wasn't really worth the money. I don't regret my stay, but I wouldn't look to stay here again. I'll also add that the breakfast buffet gave me severe food poisoning, for which I've now been five days on antibiotics for. I'm not trying to complain or gripe, but again, for the price paid, I shouldn't have gotten this sick. I'm sure other resorts have similar problems, and I'm not angry or upset about it (honestly it's SE Asia, it happens), but I shouldn't be spending a lot of money and then also be frustrated with the food / get sick from it. They can do better, and aren't. 7/10 overall.
Stayed 4 nights in Dec 2023