The reception is nice, politely and professional. But the cleaning of the room is not good. The sheet looked like never changed.
Xiangzhi
2023 年 9 月入住 1 晚
10/10 超赞
Genneng,Brooklyn
与家人及幼儿出行
2023 年 8 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The environment is very good, all aspects meet my requirements, next time I will choose here.
Genneng
2023 年 8 月入住 2 晚
10/10 超赞
li
与家人及幼儿出行
2022 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
喜欢去瀑布很方便,酒店位置很好
li
2022 年 8 月入住 2 晚
10/10 超赞
luis
与家人出行
2025 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service and accommodations
luis
2025 年 7 月入住 1 晚
2/10 糟糕
Mohamad,West Lafayette
与家人及幼儿出行
2025 年 7 月 31 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very dirty rooms. They don't clean anything. Manager is rude.
Mohamad
2025 年 7 月入住 4 晚
6/10 一般
Suman,Alpharetta
2025 年 7 月 29 日
It could be a expedia problem. I booked breakfast included room, but while I appear for the breakfast with family, I was told we do not have breakfast.
Suman
2025 年 7 月入住 3 晚
10/10 超赞
Julie
与家人及幼儿出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything about the stay was great.
Julie
2025 年 7 月入住 2 晚
6/10 一般
Gary
与家人及幼儿出行
2025 年 7 月 28 日
Breakfast was a nightmare
Gary
2025 年 7 月入住 2 晚
10/10 超赞
Asel
与配偶出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like to visit again.
Asel
2025 年 7 月入住 2 晚
8/10 还可以
Lester,Paradise
与家人及幼儿出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had some issues with the refrigerator and the elevators seemed to be really slow. Otherwise the hotel was in a close location to town and the food was very good.
Lester
2025 年 7 月入住 2 晚
4/10 很差
Shirley
2025 年 7 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施
The only thing good about this place was their cookies. Three people and only 1 chair, only 2 towels. We always had to ask for more. I was there 4 days and only one bed in the room was made two times. Shower gel way empty. Had to ask twice for some. Even the last day they had not replaced it. Cleaning service was terrible.
Shirley
2025 年 7 月入住 4 晚
8/10 还可以
Susana
与家人出行
2025 年 7 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Es la segunda vez que me hospedo aquí, el hotel está bien mantenido, en general todos en la recepción fueron amables menos una persona, no me fijé en su nombre. Las galleticas con chispas de chocolate son deliciosas y siempre las tienen en el lobby al igual que tienen café americano siempre en la recepción. Puedes ir caminando a las Cataratas.
Susana
2025 年 7 月入住 2 晚
4/10 很差
Tan
与家人及幼儿出行, 与家人出行
2025 年 7 月 26 日
不满意:服务设施
Room was not cleaned. Smells bad. Customer service was ok. Not worth the money. Regret to stay here.
Tan
2025 年 7 月入住 2 晚
10/10 超赞
Javier
2025 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Y
Javier
2025 年 7 月入住 1 晚
4/10 很差
Damir
2025 年 7 月 22 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I had a reservation for two room . Check in was late when we get there was 7pm but room is not ready. Then they find rooms one 3rd floor second one is 7th floor . Rooms was okey but not worth it for that money. Also the day we leave from morning till check out in building no water. They said pipe problem and we asked give as time we need use restroom and shower, they said no we need to be ready for another reservation.
Damir
2025 年 7 月入住 1 晚
10/10 超赞
Luz,robbinsville
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
10 minutes walk to Niagara Falls
Luz
2025 年 7 月入住 2 晚
8/10 还可以
Michele,Huntington Station
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel with great staff.
Michele
2025 年 7 月入住 2 晚
6/10 一般
Jeffrey
团体旅客
2025 年 7 月 17 日
满意:员工和服务,清洁度
Ok
Jeffrey
2025 年 7 月入住 2 晚
8/10 还可以
Hallo
与配偶出行
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like how quick and efficient the check in process was. Everything went pretty smoothly. I enjoyed my stay.
Hallo
2025 年 7 月入住 1 晚
8/10 还可以
MaryKathryn
与家人及幼儿出行
2025 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel itself was clean, staff was friendly, rooms were big and clean. Had a river side room which was nice. Pool was large but hot tubs chemical levels seemed off as there was a lot of foam in it. Only downside is that we asked the front desk for an extra towel and they said they’d send one up. 40 min later no towel so we called down to tell them never mind as it was already 10 pm and wanted it to shower after the pool. The convenience to the falls was nice and walk seemed safe along the river (about 20 min walk). The area on the other side of the hotel was older, run down and didn’t seem the safest. Overall enjoyed our stay.
MaryKathryn
2025 年 7 月入住 1 晚
6/10 一般
John
与家人出行
2025 年 7 月 15 日
不满意:员工和服务
Restaurant was fair at best. Their staff was rude, and the service was slow. The portions were large.
John
2025 年 7 月入住 3 晚
2/10 糟糕
HARI PRASAD
与家人出行
2025 年 7 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food was expensive and not well cooked
HARI PRASAD
2025 年 7 月入住 3 晚
10/10 超赞
Jayakrishna
与家人及幼儿出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Stay was comfortable thru out our vacation. My kids and family enjoyed the stay and the view from our rooms. Room-service was helpful and lobby staff too. Breakfast was delicious, all prepared the same day and nothing frozen. I could say the absence of microwave in our rooms was a bit minus for us. I think having that in selected rooms would definitely help families with young kids.