Minneapolis - St. Paul Nickelodeon Universe Hotels

"No carpet in the rooms"

"We found out when we got there that we had to pay for parking …. Then the elevator did not work and the next morning there was no hot water for the shower. The property general manager was not answering their phone. Not impressed at all. The staff was very kind and tried to help the best they could. "

"This was a great trip for family and great location to MOA."

"I have stayed here many times on business trips and it is always a wonderful stay."

"The staff was very helpful "

"It was okay. Had everything we needed. The only thing I didn't like was the smell of the room. It smelled like a dirty wet room probably from people using the pool. Wished our room had a couch to sit on. We only had a chair which meant one of us had to sit on the bed to eat food. Waited at the lobby for 10 mins for a staff member to refill the pool towels but no one ever came. Overall, we had an okay experience."

"Perfect family hotel "

"We saw a concert in Minneapolis. It was great to stay here and hop on the light rail int the city."

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