「The staff at the property were very helpful and kind to my 1 year old. Many staff members went out of their way to say hello to him. The property was clean and the filtered water stations were a nice perk. 」
「The staff couldn't have been more friendly and helpful, the balcony was awesome - we sat out there for hours watching sunrises & sunsets, with cocktails just watching the tides go in and out. Breakfast was great at the restaurant, and we had only booked one night and wanted to stay a second night, they made it work without us having to change rooms. The inn itself is a little dated, but updated (small) bathroom, clean rooms, fridge, wi-fi, and very comfy beds. We will be back! Service is 10 out...
「Everything was fantastic except for one thing. The check-in man on Saturday night around 6 PM was perfect. He was knowledgeable and wonderful. However, the woman at the front desk on Sunday was not helpful. I didn’t seem to know what was going on. In fact, I called ahead of time to ask about dining options in the area, and she was unable to give me any」
「A worthy consideration for any stay in Rockport. We were impressed by the cleanliness of our room which was outstanding. Parking is right in front of the building in a town where parking can be difficult to find at times. The room was tastefully decorated and provided a front row seat to the ocean. As others have mentioned, listening to the waves hit the shoreline was relaxing; like having your own live sound machine. We stayed in room 5 which had two double beds. We only used one which we found...
「Very quaint little house with 5 bedrooms, all ensuite. Conveniently located within walking distance to seaport. Breakfast form and delivery in bags were efficient and heat. The bedrooms are all different. I like my Madame Cheng very much. 」
「We had a beautiful, ocean view room that was very clean and comfortable. We were warned about the ongoing construction/renovation - but this activity really did not bother us at all. The staff that we met were fantastic and went out of their way to accommodate us including allowing us a late check out. Great location, close to everything if you are okay walking. Pictures reflect reality, but be aware, they do not have a bar. The upstairs outdoor area is beautiful - but it's up to you to...
「Beautiful castle building, free coffee at the reception, staff are very friendly and helpful. They even offered me a ride to the train station when the next train was coming within half an hour. Overall it’s a very pleasant stay. 」
「Super quaint, peaceful, idyllic, historic Inn! Awesome location right in the middle of the Marblehead Historic District. We walked less than 5 min to dinner at The Landing and then to drinks at Maddie’s Sail Loft. Highly recommend! 」
「Our stay was such a pleasant experience. My friend and I came to visit Salem. The hotel was a little less expensive, and it suited our needs perfectly. Since there is no reception, everything is conducted online. Once we had the room code, checking in was simple. The room was really nice. We stayed in one of the basement apartments. It was clean and had everything we needed. There was a sheet of paper with instructions for anything you might need, supply closet, laundry, contact information etc....
「The property is nicely located but in need of updates. A lot of the lamps are plug in vs light switch and there were some flickering lights behind the TV. One lamp was missing a light bulb. No outlet in the bathroom for a hair dryer. The second bathroom is missing a door handle making it hard to open and close. We were unable to reach the ceiling fan chain without having to get on the bed, The Air Conditioner wasn't working on he first floor which made it a bit stuff but with open windows at...