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I travelled to Cixi because of my job. The location of this hotel is very good, close to everywhere, just beside a park and a nice restaurant.
Verified traveller
Stayed 5 nights in Jan 2018
6/10 Okay
lee, usa
28 Apr 2017
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice but dates
Overall, stay is good. Hotel is showing age. Example is pillows in room are very flat and uncomfortable. Updates on small things would make stay better.
lee
4/10 Poor
Richard
24 Apr 2017
Disliked: Property conditions & facilities
Hotels are hard to find in CiXi City
I have stayed at Hangzhou Bay Hotel several times over the years but not for some time. The condition of the hotel was OK but well behind other newer 5 star hotels in other cities. Unfortunately I have been unable to find a great hotel alternative in CiXi City so went back here. Unfortunately there was very little English spoken and the restaurant menu was also Chinese without English. Made for an interesting meal which incidentally was quite OK. Otherwise I would say the hotel was a little tired. Next time I will try to avoid CiXi City altogether.
My husband and I stayed at this hotel several times, it was pretty run down and unclean. We decided to give it one final chance with a lake view room. Surprisingly, the service level has improved and the room was quite acceptable. We might go back again based on the standard of this visit.