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Reviews of Riviera Hotel Ningbo

3.5 out of 5
Riviera Hotel Ningbo
No.528 North Dongyi Road, Zhenhai New City, Ningbo, Zhejiang

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 6 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Shower area leaks into the bathroom, creating deterioration in the wall. Overall, still the best hotel and good value in Luotuo area. Convenient to several restaurants and shoppping. Not a dig on the hotel, but rather the area-no taxis. You must have DiDi or some other ride service app.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure business trip w/o noise
For business trip, it was good experience. Everyone whose working for hotel is so nice n kind. And size of room is pretty roomy to work. I can work with my laptop easily without noise. And right next to hotel was shopping center. I could shop some @ cheap price.

4/10 Poor

Business Person, US

Disliked: Cleanliness, staff & service, room comfort
Not as represented in reviews.
Once upon a time... when first opened... this was probably a really nice hotel. The rooms are not clean. Bathroom counter surfaces were not wiped down. Bathroom floor was not cleaned... traces of hair, and thread/ particles. Carpet looked dirty, and as though they did not do a very good job or vacuuming... debris under the bed, on main walked areas, and along walls. The staff spoke VERY LITTLE English. They were friendly, and tried to be of help. The dining room staff was the best part of the experience, as they were friendly, and tried to speak English. Upon checking in I had to let them charge my credit card (they assured me that upon check out I would receive a credit back in 2-3 days) for the amount of about $100 US for incidentals. It has been about a week, and I haven't received credit. Overall, it was/ is a DISAPPOINTING experience. My expectations were heightened by the comments, and I spent the extra $25 to stay here instead of another hotel that had not received reviews stating that their staff were conversant in English, and not as high a rating for their restaurant's food. Will stay somewhere else next time, and definitely would not recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel for business trip

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
英語が通じないスタッフが多い。 設備が老朽化？（まだできて5年くらいのはずだが）が目立つ。 中国の建物は老朽化が速いので、もうそろそろ新しいホテルを探したほうがいいのかな・・
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient because the amenities are complete.
Stayed 2 nights in Jun 2017

8/10 Good

KS, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各部屋が清潔で広いく、スタッフの対応も標準以上に良い。
ビジネス用はもちろん、観光用としてもよいほうのホテルです。食事も海外の滞在客用に対して問題ない味付けである。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
ビジネスにて
日本と比べると値段の割に部屋も広く、綺麗なホテルです。 設備が少し老朽化してきています。タオルかけがとれていたり、ドライヤーが部品欠損していたり、窓の密封が悪かったりしたのが気になりました。しっかりメンテナンスしておいてほしいですね。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔なルームです。
開業当初から利用していますが周辺の店舗等が多くなり食事、買い物が便利になりました。 内部設備、食事、スポーツ設備、価格等CPは最高です。

8/10 Good

bobo, 東京

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
清潔なホテル
仕事で何度か利用しています。 建物も比較的新しく、とても綺麗な印象です。 英語が通じるスタッフが多少いますが、日本語の通じるスタッフはいません。

8/10 Good

LIN, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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服务超级好，酒店环境也不错，旁边有个大型超市，购物方便。