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"Ac"

"We've stayed in "nice" hotels around the world. The lobby of The Basics is stunning. One of the most beautiful hotel spaces we've seen. Our room was comfortable with a very good bed and some terrific features such as ambient lighting. However, our room lacked a dresser for unpacking our clothes. There were no safety bars in the shower. The provided slippers and sleeping clothes did not fit, even though we are not large people. The staff could not provide properly sized items. We had an upgraded room, which included "club level" privileges. The club room is pleasant, although not up to the standards of so many others. There is no service staff available. Very limited self-service beverage options and no breakfast or special food offerings. The beautiful rotunda lobby has massive bookshelves containing a wonderful, eclectic assortment of books, all available for your reading or perusal. Artwork abounds in this hotel. Check out the fabulous series of porcelain dolls on the second floor. We had breakfast in their dining room, and the menu was a mix of Western and Japanese dishes. It was OK. It's a short walk from the train station with many food choices in the neighborhood. Although the very best restaurants in Fukuoka are at least a ten-minute or more cab ride away."

"The hotel is so close "

"Sweet place. Very nice. Staff were incredibly nice. Chased me down with an umbrella as I walked out on a rainy day. Great location 3 min walk from Hakata Station."

"Coin laundry is convenient and the location of the hotel is excellent. "

"Location is the best . We have 3 single beds which is very good. The room ok and the breakfast is the best . Free soba after 8 pm too and one welcome drink with cake . "

"I booked this hotel twice in a single trip to Fukuoka and surrounding area. The hotel location is great as it is right outside of the Hakata station and just a few steps from the Airport bus to the Internatinal terminal so it is very convenient. The room size is ok, I have four large suitcases, I cannot open them all at the same time. The bathroom is small but include a bath tub which is good for a soaking bath. However, I do not like the check in process which is almost self serve but it is not as easy to navigate the screen and manage the multiple slots for room key, credit card and passport scan. There are staff there and they expect you to know how to check in. I just think the check in process can be a little easier. "

"Yes"

"We arrived to the hotel and found that it did look anything like the lovely clean and bright pictures we had seen listed. It was dark, and there were several stains dotted around the apartment from walls to sofa to carpet. This had already put us off, and then we opened the bathroom door to be greeted by the smell of raw sewage coming up from the drains. Due to arriving after an International flight, we made do and stayed for 1 out of the 2 nights booked. The next morning the smell had become 10x worse and was filling the apartment. I no longer felt comfortable staying here when I had paid over £160 for 2 nights, I expected far better, and booked myself into another hotel up to road to enjoy the last night of our stay in Fukuoka there. Along side this, we were greeted with very lacking kichen supplies, one kitchen knife, 4 spoons, a plate, 2 glasses and a pot come pan. No oil, no utensils to cook with. Other than the location and easy check-in / out I would unfortunately not recommend this property"