"The hotel gives a veneer of being very prestigious, however the curtains were not large enough, so no matter how hard I tried they did not keep out enough of the light: from the hotel’s own street lights.
The half board food was not very good, and I was treated like a nuisance for wanting to eat towards the end of the restaurant opening time.
I was told at reception on arrival that I could swap my evening meal for a lunch, but when I did that, even after saying so I was still given the al la carte menu, and they tried charging me for the al la carte food. I had to argue on departure.
The breakfast included some of the most disgusting porridge I have ever eaten. The water for making tea was not warm enough and there was hardly anything for a vegan (despite reassurance in advance I would be catered for).
Some equipment broke down, leaving me with a frustrating wait.
All told, don’t expect anything close to the “superior” hotel they publicise. In advance, I imagined I would return when I had more time to enjoy the stay. I won’t."
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