「Pros: Excellent service. Fabulous ocean view. Great design.
Cons: there were insects in room and terrace. Difficult to get a taxi from the Loren (it took us more than 30 minutes to get a taxi)」
「I have never had such a disappointing travel experience where I had to spend over $5000 for 5 days. I understand that Bermuda is an expensive place to stay but to be treated by the staff as though I was a burden was simply unacceptable.
The room was clean and the view was nice but there was water damage, paint peeling, lack of pillows and bedding and no room cleaning throughout. To access the property you have to climb a very steep hill and just outside of the entrance there are garbage trucks...