2 個室外泳池;小屋 (收費)、泳池傘

希爾頓加勒比海阿魯巴島賭場渡假村的評價

4.5 out of 5

評價

9.2

卓越

10 分評分,優異;1003 則評價中有 721 則" "
8 分評分,不錯;1003 則評價中有 187 則" "
6 分評分,一般;1003 則評價中有 56 則" "
4 分評分,欠佳;1003 則評價中有 23 則" "
2 分評分,很差;1003 則評價中有 16 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Krystn (Wilmington)

伴侶同遊
Great property, a few areas not accessible bc of construction, but we had a great experience.
於 2024 年 5 月住了 5 晚
General Manager 於 2024年5月22日的回應
Dear Krystn, Thank you for your wonderful feedback! We are delighted to hear that you had a great experience despite our resort enhancements and we appreciate your understanding. We look forward to welcoming you back for an even better stay in the future.Warm Regards, Lawrence Tuck General Manager

8/10 不錯

Jennifer

家人同遊
讚好:整潔度、職員與服務和設施服務
the construction was not terrible but the view from the balcony was awful. all we saw was the construction. should have adjusted costs of room for that site. the pool food was disappointing. frozen chicken tender fried i could do at home myself.
於 2024 年 5 月住了 6 晚
General Manager 於 2024年5月22日的回應
Dear Jennifer, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your stay. We truly appreciate your honest review and hope you will give us another opportunity to provide you with a more memorable stay. Warm Regards, Lawrence Tuck General Manager

10/10 優異

Andre G (Lebanon)

伴侶同遊
Hotel = excellent Expedia full disclosure of all information before booking was abominable.
於 2024 年 5 月住了 6 晚
General Manager 於 2024年5月21日的回應
Dear Andre G, Thank you for your feedback. We are delighted to hear that you found our hotel excellent. We apologize for any inconvenience caused if information about our resort enhancement was not available at the time of booking as third party sites have limited ability to provide these updates. We hope to welcome you back for another amazing stay. Warm Regards, Lawrence Tuck General Manager

10/10 優異

Evetris

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The safest & most relaxing, beautiful vacation I’ve ever experienced….with the options of TURN UP NIGHT LIFE WITH if you must!! We will be returning 🤩❤️
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月14日的回應
Dear Evetris, Thank you for your fantastic review! We are thrilled to hear that you had such a relaxing and beautiful vacation with us. We cannot wait to welcome you back for another amazing stay.Warm Regards, Lawrence Tuck General Manager

4/10 欠佳

Peter

不滿:設施服務和住宿狀況
Very Noisy, not much going on... neighboring hotels were much more lively and looked much more fun!!
於 2024 年 5 月住了 5 晚
Lawrence Tuck - General Manager 於 2024年5月13日的回應
Thank you for your review. We appreciate your feedback as we continuously strive to enhance our guest experience. We certainly hope you will give us another opportunity in the near future.Kind Regards,

10/10 優異

Elham

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 5 晚
General Manager 於 2024年5月11日的回應
Dear Elham, Thank you for your rating.Warm Regards, Lawrence Tuck General Manager

10/10 優異

Teresa Lynn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the facilities and the service. Can’t wait to return. Construction and closed main lobby were a bummer but it will be extremely nice once completed. We will definitely be back next year.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年5月8日的回應
Dear Teresa Lynn, Thank you for your wonderful review! We are happy to hear that you loved our facilities and services. We apologize for any inconvenience caused by our resort enhancement during your stay. However we are excited about these improvements underway and cannot wait for you to experience the enhanced resort next year. We look forward to welcoming you back for another fantastic stay!Warm Regards, Lawrence Tuck General Manager

10/10 優異

Caroline

於 2024 年 3 月住了 4 晚

10/10 優異

Jorge

讚好:整潔度
於 2024 年 4 月住了 5 晚
General Manager 於 2024年5月4日的回應
Dear Jorge, Thank you so much for your rating. Warm Regards,Lawrence Tuck General Manager

6/10 一般

Margherita

家人同遊
Not all inclusive - too expensive to eat with the high price accommodation one would expect the food and drinks would be more affordable.
於 2024 年 2 月住了 5 晚
General Manager 於 2024年5月2日的回應
Dear Margherita, Thank you for sharing your feedback with us. We understand your concerns about the pricing of our dining options. While we are not an all-inclusive resort, we strive to offer a variety of culinary experiences that cater to different tastes and preferences. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Warm Regards, Lawrence Tuck General Manager

10/10 優異

Tamor

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The property boasted cleanliness and a prime central location. Not much activities in the hotel. The pools are okay nothing to boast of. The hotel’s breakfast service was commendable, prompting us to eat there frequently. With an abundance of dining and entertainment options just steps away, the convenience of not needing a car was a highlight. Additionally, the hotel’s beachfront setting offered picturesque views, although the quality of the beach itself left something to be desired, with a clay-like texture and an unpleasant odor upon going deeper in the water. We had expected a superior beach experience, particularly given Aruba’s reputation.
於 2024 年 3 月住了 5 晚
General Manager 於 2024年5月2日的回應
Dear Tamor, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our property's cleanliness and prime central location. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future, where we aim to provide an even more enjoyable experience for you. Warm Regards, Lawrence Tuck General Manager

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our family vacation at the Hilton. Great location. Amazing restaurants right across the street. Beautiful beaches and pool.
於 2024 年 2 月住了 5 晚
General Manager 於 2024年4月27日的回應
Dear Jennifer, Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your family vacation and its' wonderful to know that you appreciated our beautiful beach and pool amenity. We hope to welcome you and your family back for another fantastic stay soon!Warm Regards, Lawrence Tuck General Manager

6/10 一般

Jeffrey

於 2024 年 4 月住了 8 晚
General Manager 於 2024年5月14日的回應
Dear Jeffrey, Thank you for your rating. You are welcome to contact us at the resort directly should you wish discuss your recent stay further. Warm Regards,Larence Tuck General Manager

4/10 欠佳

Michael

家人同遊
不滿:整潔度、設施服務和住宿狀況
The property was under major construction. The main lobby where the restaurant, bar and stores are were all closed. Everyone was re-routed to the back of hotel. Called 3 times to fix bathroom door. Nobody came. Charged us an additional $118 per day after hotel was paid for.
於 2024 年 4 月住了 7 晚
Lawrence Tuck 於 2024年4月17日的回應
Dear Michael, Thank you for sharing your recent stay with us. We apologize for any inconvenience caused by our ongoing enhancement project. We make efforts to communicate this information when booking through Expedia and on our website.Currently, our Curacao tower serves as our main lobby while renovations are underway. Our Sunset Grille restaurant, typically part of the main lobby, has been relocated to Laguna restaurant for dinner service. Additionally, our Oscar’s Market coffee shop is now situated in our Curacao lobby, and we have a second gift shop in the Curacao lobby.We regret that your bathroom concern was not promptly addressed. This does not align with the high standards of hospitality we strive to provide and will be discussed internally. The additional 118 consists of tax and service charges, which are not included in Expedia bookings. This information was communicated during the booking process on their site, and we apologize if you have overlooked this.Despite these challenges, we hope you were able to enjoy your vacation with us and would give us another opportunity in the near future.Kind Regards,

10/10 優異

Space

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay at the Hilton.
於 2024 年 4 月住了 6 晚
General Manager 於 2024年4月16日的回應
Dear Space, Thank you so much for your excellent rating. We are happy to know you enjoyed your stay. Hoping to see you again soon. Warm Regards,Lawrence Tuck Genral Manager

10/10 優異

Albrim (Lincoln Park)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
General Manager 於 2024年4月11日的回應
Dear Albrim, Thank you so much for your rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Charles

家人同遊
讚好:整潔度、職員與服務和設施服務
Great beach/ location near many restaurants
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月9日的回應
Dear Charles, Thank you for your review! We are delighted to hear that you enjoyed our great beach and convenient location. We hope to welcome you back for another great stay in the future!Warm Regards, Lawrence Tuck General Manager

10/10 優異

Jin Hee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月9日的回應
Dear Jin Hee, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Lauren Elizabeth

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We had a great stay at the Hilton. It’s a beautiful resort that is in walking distance to great restaurants. The beach is bigger than other resorts. The staff is very friendly. The hotel is very clean. We had a wonderful stay. Vicky in the front office was very helpful and went over and beyond to help us. I would recommend this hotel.
於 2024 年 3 月住了 7 晚
General Manager 於 2024年4月9日的回應
Dear Lauren Elizabeth, Thank you for your wonderful review! We are delighted to hear that you had a great stay at our resort and enjoyed the spacious beach, friendly staff and cleanliness. It is fantastic to hear that Vicky from the front office made a positive impact on your stay. We truly appreciate your recommendation and hope to welcome you back for another wonderful stay soon!Warm Regards, Lawrence TuckGeneral Manager

10/10 優異

Victoria

讚好:整潔度、職員與服務和住宿狀況
clean
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月9日的回應
Dear Victoria, Thank you for your rating. Warm Regards, Lawrence Tuck General Manager

10/10 優異

Katherine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
General Manager 於 2024年5月15日的回應
Dear Katherine, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

John (ORELAND)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The location is unbeatable in my opinion, everything you need is within walking distance. If you want to head to other parts of the island the staff will handle everything for you. The amount of options for drinking and dining is plentiful. The spa, workout facilities walking path to other resorts is right there. We are returning to Aruba at Christmas with our entire family and will be booking at the Hilton again.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月2日的回應
Dear John, Thank you for your wonderful review! We are delighted to hear that you found our location convenient for accessing everything you need. We are thrilled that you enjoyed the plentiful options for dining as well as our resort amenities. We cannot wait to welcome you and your entire family back to Aruba for the holidays for another memorable stay!Warm Regards,Lawrence Tuck General Manager

10/10 優異

Maria

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely beach and decent facilities. Hilton is adding a new wing/building with swim up rooms. Would love to check it out once it’s opened.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月30日的回應
Dear Maria, Thank you for your review! We are excited about the addition of the new building and we look forward to welcoming you back to check it out once it's opened. Your support means a lot to us and we cannot wait to provide you with an even better experience in the future!Warm Regards,Lawrence Tuck General Manager

10/10 優異

Daniel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pool area very nice. Cabanas reasonably priced. The birds were a cool touch.
於 2024 年 3 月住了 5 晚
General Manager 於 2024年3月28日的回應
Dear Daniel, Thank you for your review! We are delighted to hear that you enjoyed our pool amenities and appreciated the unique touch of our bird sanctuary. We hope to welcome you back for another enjoyable experience soon!Warm Regards, Lawrence TuckGeneral Manager

8/10 不錯

Lisa Gay (Riegelsville)

伴侶同遊
讚好:設施服務
Resort was nice, our room was cleaned every day and the staff was very friendly. My only complaint is there were not enough chairs around the pool with umbrellas. You had to ‘reserve’ the beach and pool chairs/umbrellas each day or you sat in the sun and fried unless you were lucky enough to get one of the complimentary chairs/ umbrellas. They charged $70/day just to rent some of the palapas. You pay enough to stay at these resorts, you should not have to pay for the beach chairs, pool chairs and umbrellas too.
於 2024 年 3 月住了 7 晚
General Manager 於 2024年3月27日的回應
Dear Lisa Gray, Thank you for your review and for highlighting the positive aspects of your stay, including our friendly staff and the cleanliness of your room. We are sorry to hear about your experience with the availability of pool and beach chairs. We value your feedback as we strive to ensure a more comfortable experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm Regards, Lawrence Tuck General Manager

10/10 優異

Edyta

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月26日的回應
Dear Edyta, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Lee Angela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was close, convenient and fit our budget. The staff was helpful and friendly. The Spa experience was wonderful. With all of the on site amenities you really didnt have to leave hotel but we did because everything was within walking distance.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月26日的回應
Dear Lee Angela, Thank you for taking the time to share your experience! It is wonderful to hear that our staff was helpful and friendly and we are delighted that you enjoyed your spa experience. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!Warm Regards, Lawrence Tuck General Manager

10/10 優異

Inna

於 2024 年 3 月住了 9 晚
General Manager 於 2024年3月26日的回應
Dear Inna, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Pam

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
General Manager 於 2024年3月26日的回應
Dear Pam, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Konstantinos

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 6 晚
General Manager 於 2024年3月26日的回應
Dear Konstantinos, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Kevin john

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very nice vacation
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月19日的回應
Dear Kevin John, Thank you so much for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Victor

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
General Manager 於 2024年3月19日的回應
Dear Victor, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Judy (Katonah)

讚好:整潔度、職員與服務和住宿狀況
Nice staff and property. Beautiful each. More quiet be the other large hotels.
於 2024 年 3 月住了 6 晚
General Manager 於 2024年3月19日的回應
Dear Judy, Thank you for your kind words! We are thrilled to hear that you enjoyed our staff and property. We are grateful for your support. We look forward to welcoming you back for another peaceful stay in the future!Warm Regards,Lawrence Tuck General Manager

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great family vacation. Nicest property in the area. Breezeway and lobby and seating around the hotel were so relaxing and comfortable.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月19日的回應
Dear Susan, Thank you for sharing your wonderful experience with us! We are delighted to hear that you had a great family vacation. Your positive feedback means a lot to us and we look forward to welcoming you and your family back for another memorable stay soon. Warm Regards, Lawrence Tuck General Manager

8/10 不錯

Mitul

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月19日的回應
Dear Mitul, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Dianne Marie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the Hilton
於 2024 年 3 月住了 7 晚
General Manager 於 2024年3月14日的回應
Dear Dianne Marie, Thank you so much for your excellent rating. Warm Regards,Lawrence Tuck General Manager

8/10 不錯

Joel Dubina

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月19日的回應
Dear Joel Dubina, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Gina (Chesterfield)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed here several times and look forward to coming back again
於 2024 年 1 月住了 4 晚
General Manager 於 2024年3月12日的回應
Dear Gina, We appriciate your loyalty to our resort and cannot wait to welcome you back for another memorable stay. Warm Regards,Lawrence Tuck Genral Manager

10/10 優異

Saad

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 2 月住了 6 晚
General Manager 於 2024年3月9日的回應
Dear Saad, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Marco

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice resort great beach area and close to many restaurants
於 2024 年 3 月住了 7 晚
General Manager 於 2024年3月8日的回應
Dear Marco, Thank you for your excellent rating. We are happy to hear that you enjoyed the convenience of our location. Hoping to welcome you again at the resort soon. Warm Regards,Lawrence Tuck General Manager

6/10 一般

Rudina

於 2024 年 3 月住了 6 晚
General Manager 於 2024年3月28日的回應
Dear Rudina, Thank you for your rating. You are welcome to contact the resort directly should you have any specific feedback to share with us. We hope to welcome you back with a more enjoyable stay. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Margaret

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
General Manager 於 2024年3月9日的回應
Dear Margaret, Thank you so much for your excellent rating. Warm Regards,Lawrence Tuck General Manager

8/10 不錯

Charlotte

家人同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The collection of exotic birds is fascinating! Clean sandy beach is a treat; no broken shells to shock your feet on. Great spa employees and small but adequate gym. We really enjoyed our stay; your beds are fantastic! The food at your steakhouse is superb. However, the night stands in our room were in poor condition and we couldn't use any of those drawers. A couple opened, but they'd get jammed and stuck closed, so we avoided using these. The sliding door to the patio required a sumo wrestler to open and close. Our toilet had no flushing pressure and required a call to maintenance to get anything that wasn't liquid to flush down, so we used the lobby bathrooms for that. Housekeeping staff is fabulous and extremely friendly.
於 2024 年 2 月住了 8 晚
General Manager 於 2024年3月7日的回應
Dear Charlotte, Thank you for sharing your detailed feedback with us. It is great to hear that you had a positive experience with our staff and enjoyed the food at our steakhouse. However, we apologize for the issues you encountered with the condition of some amenities in your room. Your comments are valuable as we strive providing excellent guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards, Lawrence Tuck General Manager

8/10 不錯

Lou

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very clean and well kept.
於 2024 年 2 月住了 4 晚
General Manager 於 2024年3月5日的回應
Dear Lou, Thank you for your review. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your acknowledgment of our efforts. We look forward to the opportunity to welcome you back for another enjoyable stay in the future. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Anna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 6 晚
General Manager 於 2024年3月5日的回應
Dear Anna, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Charlotte

於 2024 年 2 月住了 8 晚
General Manager 於 2024年3月26日的回應
Dear Charlotte, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
Beautiful property. We had a great view of the ocean and the tropical garden overlooking the bird aviary. A bit expensive but we felt this property was the best of the hotels along the Palm Beach.
於 2024 年 2 月住了 7 晚
General Manager 於 2024年2月29日的回應
Dear Brian, Thank you for your glowing review! We are delighted to hear that you found our property beautiful and enjoyed the great view of the ocean and tropical garden . We appreciate your acknowledgment of our value compared to other hotels along Palm Beach. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another exceptional stay. Warm Regards,Lawrence Tuck General Manager

6/10 一般

Matthew F

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
It would have been good to know there is construction going on during the stay. I would have chosen a different resort. Looking for rest and relaxation...this was not possible. I had to go elsewhere to achieve this.
於 2024 年 2 月住了 3 晚
General Manager 於 2024年2月29日的回應
Dear Matthew, Dear Matthew,We sincerely apologize for any inconvenience caused by the ongoing resort enhancement project during your stay. Ensuring your comfort and relaxation is of utmost importance to us, and we deeply regret that we did not meet your expectations.Despite our efforts to communicate about the resort enhancement project in a notification sent to you at the time of your booking confirmation, we acknowledge the importance of your feedback. Your insights are highly valuable to us, and we are dedicated to exploring more effective methods of communication with our guests.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards, Lawrence Tuck General Manager

10/10 優異

Regina

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Don’t let the construction deter you from booking here it was hardly noticeable. The staff was friendly and helpful. The beach and pool areas were clean and well kept with lots of chairs. The open lobby area had plenty of seating. Great snack and grab and go options in the conscience store. The sunset grill food was really good.
於 2024 年 2 月住了 6 晚
General Manager 於 2024年2月27日的回應
Dear Regina, Thank you for your fantastic review! We are thrilled to hear that despite the ongoing resort enhancements, you still had an enjoyable experience with us. It is wonderful to know that our friendly and helpful staff, clean beach and pool areas, ample seating in the lobby, and great snack options met your expectations. Your feedback is greatly appreciated and we look forward to welcoming you back for another memorable stay. Warm Regards,Lawrence Tuck General Manager

10/10 優異

Elana (Williamsville)

讚好:住宿狀況
Had a great time!
於 2024 年 2 月住了 8 晚
General Manager 於 2024年2月27日的回應
Dear Elana, Thank you for taking the time to share your positive experience! Warm Regards, Lawrence Tuck General Manager