Nordmarka Hotels

"This hotel is in a beautiful location and looks lovely , however most of the staff were not helpful at all and I found them rude there is a pool but on arrival we were told this is not for children and very small the spa was not accessible and closed Sunday and Monday and you have to pay to use it around £18 per person the family room was comfy but we had to change to 2 small rooms as we had a 18 year old and we really struggled to sleep in this small rooms as the beds have thin mattresses which slide and slant the bed is 2 single beds joined together which kept drifting apart we really didn’t sleep Most nights and we were there for 6 nights this hotel Looks like a 5 star but is really a 2 star serve and comfort we paid £1200 pounds and was very disappointed they do not value there customers the gym is the only good thing and the breakfast buffet but without sleep we were very exhausted and couldn’t wait to leave 😔 I would never go back Here again "

"The hotel staff is great and very helpful"

"Do not stay here if you have children. Children are clearly not welcome and they make that clear. Although the rules say “no children in the pool after 7:00 pm” you should expect the staff to come down at least one or two times while you are in the pool to make you feel unwelcome. Though all the kids including ours were respectful the stated policy is “this is a gym and relax pool” clearly not intended for children. Also expect repeated glares from breakfast and lobby staff. They are more than happy to have loud drunks around but not children. If you are traveling with kids I highly recommend seeking different accommodations."

"The breakfast was good "

"Room was beautiful. The entire property is filled with painting, sculpture, warm elegant design details. We walked from the metro and it is a bit of a hill but not too long and worth it for the views and privacy. "

"Hotel is in a great location and staff are very helpful and friendly. My only complaint is breakfast is never hot"

"Actually due to health problem i was not able to travel and ask the hotel if they can change my dates or give me a refund which they refuse. Also asked to get a receipt that i did not stay at the hotel and they refused to give me and told me to see with expedia. Thats very unfortunate. Expedia told me to contact hotel directly. And i also have proof about my admission at the hospital which they did not even consider."

"Amazing location. Wasn't aware there's free washing machine facility that was super convenient. Very helpful staff. Dining options are limited with one option to dine at the hotel, or take away from pizzeria about 10mins walk / Pick up from kiwi store. Also found another takeaway away at Osthorn for one of the nights, pizzeria was not open during our stay."

"Secure, spacious, quiet, friendly. Room not vacuumed, coffee not replenished, laundry not fresh, not ironed or folded properly. Room far too cold, unable to adjust the temperature, staff had to provide heater."