Exterior

Reviews of Residence & Conference Centre - North Bay

2 out of 5
Residence & Conference Centre - North Bay
15 College Drive, North Bay, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 409 reviews" "
Rating 8 - Good. 162 out of 409 reviews" "
Rating 6 - Okay. 42 out of 409 reviews" "
Rating 4 - Poor. 11 out of 409 reviews" "
Rating 2 - Terrible. 9 out of 409 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and staff was polite and helpful
Stayed 1 night in May 2024
Response from RCC Team on 21 May 2024
Thank you for Staying With Us and for taking time to share your experience with us.Looking forward to welcoming you back soon.

10/10 Excellent

Zhang

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from RCC Team on 16 May 2024
Thank you for staying with us and leaving a review! We appreciate you staying with us and can’t wait for your next visit!Best Regards,

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great value!
Stayed 1 night in May 2024
Response from RCC Team on 16 May 2024
Thank you for leaving us a comment!

2/10 Terrible

William, Brantford

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a hotel! Basic. No TV. Kitchen but no utensils so useless! Wish I'd known what to expect. Expedia let me down!
Stayed 1 night in May 2024
Response from RCC Team on 16 May 2024
Thank you for leaving your feedback!

8/10 Good

Al

Liked: Cleanliness, amenities, property conditions & facilities
The proximity to major highways and shopping can't be beat. Hotels could learn a lesson from the college's housekeeping staff.
Stayed 7 nights in Aug 2023
Response from Divya Gorantla on 22 Aug 2023
Thank you for your positive feedback! We're delighted you enjoyed our hotel. Looking forward to your next visit.

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I've never stayed somewhere so quiet. Usually we need to use a sound machine to drown out hallway/outside noise for my toddler, but we forgot to take it out of the car and it wasn't even an issue. The mattresses, pillows and bedding were all super comfortable. I slept better than I have in 4 star hotels. We'll definitely be back!
Response from Divya Gorantla on 21 Aug 2023
Thank you for your positive review. We are glad that you enjoyed your stay at our hotel and looking forward to hosting you again!

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Nice & quiet
Stayed 1 night in Aug 2023
Response from Divya on 25 Sept 2023
Thank you for your review! We are glad you had a nice and quiet stay!

8/10 Good

Siriluck

Travelled with group
Stayed 2 nights in Aug 2023
Response from Divya Gorantla on 18 Aug 2023
Thank you for your review. We hope to welcome you back again!

6/10 Okay

Claire

Stayed 1 night in Aug 2023
Response from Divya Gorantla on 15 Aug 2023
We appreciate your feedback! If you have any concerns or questions, feel free to reach out to us. We're excited to welcome you back soon!

10/10 Excellent

Kathleen

Stayed 2 nights in Aug 2023

6/10 Okay

Lee

Stayed 2 nights in Aug 2023
Response from Divya Gorantla on 15 Aug 2023
We appreciate your feedback! If you have any concerns or questions, feel free to reach out to us. We're excited to welcome you back soon!

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 3 nights in Aug 2023
Response from Divya Gorantla on 14 Aug 2023
Thank you for your positive response! We hope to welcome you back soon!

8/10 Good

Julie

Travelled with family, Business traveller
Disliked: Amenities
Linens are provided. Kitchenette has no cookware or dishes. Very basic, kind of grimy, but the price is right. Would stay again.
Stayed 1 night in Aug 2023
Response from Divya Gorantla on 14 Aug 2023
Thank you for your response! We apologies for any inconvenience cause and your feedback is valuable for us. We will try to improve and hope to welcome you back soon!

10/10 Excellent

Mohsin A

Liked: Cleanliness, property conditions & facilities
Very nice property with very reasonable price
Stayed 2 nights in Aug 2023
Response from Divya Gorantla on 14 Aug 2023
Thank you for your positive response! We are delighted that you have enjoyed your stay! Looking forward to welcome you back soon!

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Divya Gorantla on 11 Aug 2023
Thank you for your outstanding rating of 10 out of 10! We're thrilled you enjoyed your stay at our hotel. Your positive feedback encourages us to keep delivering exceptional service. Looking forward to your next visit!

8/10 Good

Nomaan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great value for the money
Stayed 1 night in Aug 2023
Response from Divya Gorantla on 9 Aug 2023
We're thrilled you enjoyed your stay. Your rating and positive feedback are appreciated. We're committed to making your next stay even better!

10/10 Excellent

Robert

Travelled with family
Disliked: Cleanliness, amenities
Room did not smell clean
Stayed 1 night in Aug 2023
Response from Divya Gorantla on 9 Aug 2023
Thank you for choosing us for your recent stay. We appreciate your perfect rating and your feedback regarding the room. We apologize for any inconvenience caused and assure you we'll address the issue promptly. We look forward to welcoming you back for an improved experience.

10/10 Excellent

MD MAHBUBUR

Liked: Property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Response from Divya Gorantla on 8 Aug 2023
Thank you for the positive review! We're glad you enjoyed your stay. Looking forward to hosting you again.

8/10 Good

Alain

Stayed 1 night in Aug 2023
Response from Divya Gorantla on 9 Aug 2023
Thank you for your stay and your rating. We're pleased to hear you had a satisfactory experience. Your feedback is valuable, and we'll use it to improve. Looking forward to welcoming you back for an even better stay in the future.

4/10 Poor

Sadaf

Stayed 1 night in Aug 2023
Response from Divya Gorantla on 30 Aug 2023
Thank you for your feedback. We apologize for any issues and will work to improve. We hope to welcome you back for a better stay in the future.

10/10 Excellent

Luoming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice place!beautiful view!
Stayed 1 night in Aug 2023
Response from Divya Gorantla on 8 Aug 2023
Thank you for the lovely review! We're glad you enjoyed the beautiful view. Looking forward to hosting you again.

6/10 Okay

Jonathan

Stayed 1 night in Aug 2023
Response from Divya Gorantla on 30 Aug 2023
Thank you for your rating. We hope to improve your experience in the future.

10/10 Excellent

Lyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 8 Aug 2023
Thank you for the positive review! We're glad you enjoyed your stay. Looking forward to hosting you again.

10/10 Excellent

KC

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 8 Aug 2023
Thank you for the positive review! We're glad you enjoyed your stay. Looking forward to hosting you again.

10/10 Excellent

MARIAN

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Divya Gorantla on 3 Aug 2023
Thank you for the perfect rating! We're thrilled you had an excellent stay. Looking forward to welcoming you back soon!

6/10 Okay

Kiah

Travelled with group
Disliked: Cleanliness
Dirty Room
There were stains on my bedsheets and comforter, and although there were laundry facilities I do not see why I need to wash my own bedding? Towels were dirty upon check in. I ended up checking out a day early and finding a new location to stay.
Stayed 2 nights in Jul 2023
Response from Divya Gorantla on 2 Aug 2023
We're sorry for the issues during your stay. We'll address this with our housekeeping team to avoid such problems in the future. Your feedback is vital to us. We apologize for any inconvenience caused, and we hope you'll consider staying with us again.

8/10 Good

Al

Liked: Cleanliness, property conditions & facilities
Perfect location for what I need. Second time staying here this year and have been very happy. Very clean friendly staff. My only problem was the battery in the smoke detector went off in the middle of the night. I called the front desk and they came over and changed the battery. I think they need to review how often they replace the batteries.
Stayed 8 nights in Jul 2023
Response from Divya Gorantla on 1 Aug 2023
Thank you for your kind words and for choosing our hotel again. We're delighted to hear that our location and friendly staff met your expectations. Your feedback is valuable to us, and we will certainly review our procedures to avoid any inconvenience in the future. We look forward to welcoming you back for another pleasant stay.

6/10 Okay

Heather

Stayed 1 night in Jul 2023
Response from Divya Gorantla on 1 Aug 2023
Thank you for sharing your feedback with us. If there's anything specific you'd like to discuss or if you have any suggestions, please feel free to reach out. We hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People at the desk were very helpful and professional. Beds were comfortable and the building was quiet.
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 4 Aug 2023
Thank you for your kind review! We're glad our staff was helpful. It's great to hear you found the beds comfortable and enjoyed the quiet environment. We look forward to welcoming you back.

10/10 Excellent

Muhammad

Travelled with family
Liked: Amenities, property conditions & facilities
Quite place near amenities
Stayed 2 nights in Jul 2023
Response from Divya Gorantla on 28 Jul 2023
Thank you for your perfect rating and kind comments! We're delighted that you enjoyed our location. We appreciate your stay and hope to welcome you back soon!

10/10 Excellent

UTTAM KUMAR

Stayed 3 nights in Jul 2023
Response from Divya Gorantla on 18 Aug 2023
Thank you for your positive response! We hope to welcome you back again.

10/10 Excellent

Cally

Stayed 2 nights in Jul 2023
Response from Divya Gorantla on 18 Aug 2023
Thank you for your positive review. We hope to welcome you back again!

8/10 Good

Raphael

Liked: Amenities, property conditions & facilities
Quiet and nice view from the 5th. Floor. Free parking close to the door. A bit unclean on the carpet. For the price, it is worth it!
Stayed 1 night in Jul 2023
Response from Residence Staff on 23 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
Thank you for you valuable feedback. We appreciate your visit and hope to make your next stay even better. Looking forward to welcoming you back soon!

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Just a unique and affordable way to spend acouple night.
Stayed 2 nights in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thank you for your kind words! We're pleased you had a unique and affordable stay. Looking forward to hosting you again in the future!

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean, spacious and excellent value for the money
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
We appreciate your kind words about our hotel. Your positive feedback encourages us to maintain our high standards. Thank you for choosing us, and we hope to see you again soon!

4/10 Poor

Donna, Atlanta

Stayed 4 nights in Jul 2023
Response from Divya Gorantla on 9 Aug 2023
Thank you for your feedback. We apologize for any inconveniences you faced and appreciate your insights. Your satisfaction matters, and we hope for a chance to provide a better experience on your next visit.

4/10 Poor

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and quiet. However the right venue was very hard to find. The first building I went in to had limited info on where I was to go to check in! There was 3 choices. The room was clean, sparse but comfortable. It was very quiet. I’m not sure I would pay more than we did on a return trip.
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thank you for your feedback. We're glad you found the property clean and quiet. We apologize for any confusion during check-in. We'll take your comments into account to improve our services. If you decide to return, feel free to reach out to us. We hope to welcome you back in the future.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For a college residence I say it very nice place to stay for a weekend in the summer excellent I like staying there, we will do it again for sure.
Stayed 3 nights in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thanks for the kind words! We're glad you enjoyed your stay and will be happy to welcome you back in the future.

10/10 Excellent

Giovanni

Stayed 1 night in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
We're thrilled you had a fantastic stay with us. Your feedback inspires us to keep delivering top-notch service. We hope to welcome you back soon!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean accommodations! Loved that there was 2 separate bedrooms and full kitchen to use ! Would definitely stay here again!
Stayed 2 nights in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thank you! We're glad you enjoyed your stay and the accommodations. Looking forward to hosting you again!

8/10 Good

Randy

Stayed 1 night in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
Thank you for your positive feedback! We're thrilled you had a great stay. We're committed to providing even better experiences, and your input is valuable to us. Hope to see you again soon!

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, room comfort
Decent room for a great price.
Room was clean and well kept. No weird smells. Staff was friendly and helpful. Not often you can find somewhere nice to stay for under $100. Will stay here again if traveling through North Bay.
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thank you for your kind feedback! We're delighted you had a great stay. Looking forward to welcoming you back next time you're in North Bay!

10/10 Excellent

Janeil

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is a great, clean place to stay.
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thank you! We're glad you enjoyed your stay with us.

8/10 Good

RICK

Stayed 1 night in Jul 2023
Response from Divya Gorantla on 4 Aug 2023
Thank you for your review! We're glad you had a positive experience. We hope to welcome you back soon.

10/10 Excellent

Bruce

Liked: Cleanliness, room comfort
Good value, clean.
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
Thank you for the kind words! We're delighted you had a wonderful stay with us. Looking forward to hosting you again soon!

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
It was very clean and well-maintained. I did find it a bit noisy but not the hotels fault that babies were crying just thin walls. The checkout was frustrating as the door was locked and I had to ring a door bell to check out and the guy working finally came out and noticed me but had earphones in. Not a great idea when you need to hear a ringing bell.
Stayed 1 night in Jul 2023
Response from Divya Gorantla on 24 Jul 2023
Thank you for your feedback. We're glad you found our hotel clean and well-maintained. We apologize for any noise disturbance, and we'll address the checkout issue with our team to improve the experience for all guests. Your input is valuable to us, and we hope to welcome you back in the future.

2/10 Terrible

Aaron, Markham

Stayed 1 night in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
We appreciate your feedback, and we're sorry for any inconvenience caused. To better understand the situation, kindly provide more details about your stay. Your insights are invaluable as we strive to improve our services for all our guests.

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet
Stayed 6 nights in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
Thank you for the lovely feedback! We're delighted you had a comfortable and peaceful stay. Looking forward to your next visit!

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and cost effective
Stayed 2 nights in Jul 2023
Response from Divya Gorantla on 25 Jul 2023
Thanks for your wonderful feedback! We're delighted you had a fantastic and cost-effective stay. Looking forward to your next visit!