Apartments in North Carolina

"The staff at the front desk were very friendly. Breakfast closed at 9:30 which was disappointing and wasn’t clearly advertised. Parking and unloading luggage was inconvenient to location. There were no carts available upon arrival and you had to go up to the 5th floor of hotel to get a cart and come back down to the sidewalk. There was only 1 elevator available so that took quite some time. There was no usb plug in the room to charge devices."

"The location of Hotel Ballast is very nice, located on the river with a beautiful view of the sunset. It’s well maintained with the most helpful and friendly staff. One evening, a neighboring room had some rowdy kids running around and banging on the walls around midnight. I texted the front desk and within two minutes (not an exaggeration) they addressed it and the neighbors settled their kids down. I was completely impressed with their professionalism in this situation. I would certainly return for another visit to Wilmington!"

"Great stay, nice hotel. Good location of I77. Staff wonderful. Room and beds comfortable. Nice bar/restaurant onsite in lobby, did not eat there but a nice vibe. nice in room soaps. Nice outdoor pool area, fire pits, pool bar.... was not open, assume is seasonal. Need more luggage carts!! 18 floor hotel and only a couple carts."

"Staff very helpful for my late check in. Room clean. But without included breakfast which is really not convenient."

"The elevator was broken. Had to take stairs from 4th floor for 2 days. Keurig coffee machine broken in room and they couldn’t replace it so they wanted us to change rooms for a working keurig. The room was not cleaned on second day. House keeping was absent. Front desk was not occupied. Horrible hotel and stay. Do not recommend."

"Clean room and friendly staff "

"Room was not what the picture looked like very unhappy about it. "

"Great place to stay!"

"A sweet place. Spotless. Lovely decor. Adorable breakfast nook! Great staff!"