Cleveland North Chagrin Reservation Hotels

"It smelled like roaches, crack, and old carpet! I found USED linen underneath my mattress. I only stayed a few hours. As soon as midnight hit I left and went to another hotel! I wasn’t even concerned with the money I wasted."

"Great service "

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "

"Had to get a room due to power outage where we live and eta for next day. With the temps and unable to cook at home and charge our phones the availability to get a room was great. A bit pricey for one night. Quite nosey but that’s to be expected. Our room was clean but you can tell things that were unused like the makeup wipes weren’t replaced and had a stain on the packaging. The front desk did there job. If I needed to stay here again for an emergency I’d stay again. "

"Shower didn't work, stains on the carpet, to much light came in from the window from street, hard to sleep. Road noise as well."

"I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. "

"Stay away! Hotel stunk. Room had no working deadbolt. They said they didn’t have another room for us but parking lot was empty. Trash in hallway. . Broken windows. Missing ceiling tiles in bathroom. Dirty. Broken fire alarm. Absolute nightmare!! We left- was not worth being kidnapped. "