「Started off a little bumpy the check in was difficult they said we didn’t have a room but then she found us one. I had this booked several weeks in advance so I thought there should be no issues with check in process. This took some time. The property was nice and pleasant. The breakfast offered is great! Plenty of room in the room we booked. Clean property and pleasant staff. We got a later check out time which was nice. After bumpy start everything else was great!」
「Unfortunately I will not be staying at Spring Hill Suites in Highland Colony part again. My experience several years ago was lovely but by visit October 8th thru October 12th 2026 was not pleasant. Upon arrival I noticed that one of the bath towels in the bathroom was clearly soiled with what appeared to be make up and blush. There was no way that this towel could have been missed if the bathroom had been cleaned properly. This made me question the cleanliness of all the towels that was in...
「The hotel room was clean and comfortable. The staff was very nice and welcoming. I especially enjoyed talking with Mrs. Sandra, who works in the kitchen. She was so helpful and she was a sweetheart. This was my second time staying here for Jackson State's homecoming. I'll be back next year. Same time, same place! Thank you」
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