While the condo was very nice in appearance, the issues entering were not up to par. It was known there were issues with the electronic keypad which should have been fixed prior to our arrival but it wasn’t. When we arrived after driving 12 hours, we couldn’t enter due to locks not working. Yes, it was easy to reach Phil, but, trying to unlock a backup key was impossible. He had to call a neighbor who was unavailable, then resort security who also had difficulty retrieving keys. After much waiting we finally made it inside. The condo was beautifully decorated and quite spacious with a lovely view of the lake. Downside was the need for air fresheners, very musty smell. Also, we totally understand turnover time, but, the floors were black. We needed to where shoes our entire time to keep our feet clean. Mopping really doesn’t take that long to do. Condo was well stocked with supplies and beds comfortable. Make sure if you rent, you may need to bring your own washcloths as very few are provided. All in all, a comfortable stay.