Ascott North West Division hotels

"Great experience with staff that made you feel special. "

"The room was presented well. It was clean and staff were friendly amd helpful"

"Rooms fitted with filter water taps for sustainability, spotless rooms, & super friendly staff at check in. "

"I’d prefer to see more vegetables at breakfast. "

"Yes"

"Room was clean and tidy. I really liked the clever use of space, and having a bed that can lay flat or take a reclined position eliminates the need for a chair in the room. Room has two sets of blinds in the shower area, blackout and shade. Fridge was a giid size, and the complimentary toothbrush and tooth paste is a nice touch. Breakfast options were plentiful, covering both Eastern and Western preferences. Hotel is in a great location for the shopping along Orchard Road, with access to the MRT a 2-min walk away and bus stop opposite the building. Staff were friendly. Overall an excellent stay, only suggestion for improvement is to improve the automated check-out desks as they were incredibly slow (5-10mins and lots of 'please wait')."

"Staff were lovely, very helpful. Room was a family room and had 2 double beds in it, only problem not much room to move around. Pool was lovely welcome rest from the heat. "

"The Shangri-la Singapore Valley Wing is another world. nothing too much trouble and you only have to ask once. Everything remembered, always my choice to stay when in Singapore."

"Everything you’d expect from such an amazing hotel!"