Search Cottages in Northwest Houston

"This hotel was lovely! Great care has obviously been taken in the decor. The pool and hot tub were great, fitness center seemed clean and well-equiped, breakfast was hot and had plenty of variety, and the room was HUGE! The staff was friendly, but seemed like maybe they were understaffed on the night shift as the poor front desk clerk was having to run all over the place. My only complaints are that our TVs would not work and the WIFI was sketchy so I did not connect to it. When we turned the TVs on, we would get an error message saying there was no source input. The front desk clerk came and said our room was freshly renovated and the TVs probably had not been set up yet. She got them working, but when we turned them on again after swimming, we got the same error message. I tried to connect to the WIFI, but got a security alert. I would definitely stay here again, but would make sure the TV situation is good in our room before unpacking. "

"Excelente servicio"

"I didn’t use the Gym, the only thing that not was very good was the pool, need to fix the chairs."

"The stay was great and really clean. There was only two things I’d like to mention. The check in clerk after doing the check in in process mentioned all the amenities and mention where we will have the breakfast but false to mention that we have to pay $14.99 per person to eat. Which was strange but it’s ok and the other thing is if you have a sensitive nose then know that the shower drain does release a strong smell "

"Good"

"No major issues. Carpets seemed dingy. Bathroom shower was noticeably worn. Room was a bit dusty. And tv/phone cords were laid out messy. Had club access. Which was great. Got to heat up leftovers and grab snacks. Room was big. Good view. Large bathroom and shower. Water was hot with good pressure. Bed was comfortable. Parking easy and free. Nice lobby. Front desk group was really nice. Eat at the restaurant at least once, you get charged and if you don’t use it, it’s wasted-they told me at the checkout."

"Rooms not as advertised with no help from staff to fix problems. Was told the main manager was going to reach out to help fix the problem and as of today 6 day after our stay no ones reach out and won't reture our calls. "

"No frills hotel, good for the money. "

"Hotel needs some updating."