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Best Western Plus Astana
3.5 star property

Comfortable Astana hotel in Yesil District with full-service spa

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Plus Astana

Photo gallery for Best Western Plus Astana

Front of property
Minibar, in-room safe, desk, laptop workspace
Free daily full breakfast
Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Overview of Best Western Plus Astana

VIP Access
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is HK$421
Price available on 2024/04/21

Explore the area

Map
13a Dostyk Street, Astana, 010000
  • Popular LocationBayterek Tower11 min walk
  • Popular LocationKazakhstan Ministry of Foreign Affairs14 min walk
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan4 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)19 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Minibar, in-room safe, desk, laptop workspace

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
Private bathroom
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
Private bathroom
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
Private bathroom
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property – evening/night
Hilton Garden Inn Astana
Pet-friendly
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (148)
The price is HK$568
per night
12 May - 13 May
Hilton Garden Inn Astana

About the area

Astana

Located in Astana, Best Western Plus Astana is in the city centre. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and travellers looking to shop may want to visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's happening at Saryarka Velodrome or Astana Arena.
Visit our Astana travel guideOpens in a new window

What's nearby

  • Parliament of Kazakhstan - 3 min walk
  • Bayterek Tower - 11 min walk
  • Kazakhstan Ministry of Foreign Affairs - 14 min walk
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive
  • EXPO 2017 - 6 min drive

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • Bao - 4 min walk
  • Starbucks Reserve Bar - 5 min walk
  • KaRima - 10 min walk
  • Наша дача - 10 min walk
  • Mökki - 7 min walk

About this property

Best Western Plus Astana

Hotel located in Yesil District
You can look forward to free full breakfast, a terrace and a playground at Best Western Plus Astana. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Emerald, the on-site restaurant. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a lift and a front desk safe
  • Multilingual staff, meeting rooms and tour/ticket information
Room features
All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and desks

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (KZT 2000 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Emerald

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 8900.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Astana Hotel
Best Western Plus Astana Astana
Best Western Plus Astana Hotel Astana

Frequently asked questions

Is Best Western Plus Astana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Astana?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on 21 Apr 2024 start from HK$420.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Astana?

Self-parking is available for KZT 2000 per day.

What time is check-in at Best Western Plus Astana?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Best Western Plus Astana?

Checkout is at noon.

Does Best Western Plus Astana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Best Western Plus Astana located?

Located in Yesil District, this spa hotel is within a 5-minute walk of Parliament of Kazakhstan and Singing Fountain. House of Ministries and Kazakhstan Central Concert Hall are also within 10 minutes.

Best Western Plus Astana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 134 reviews" "
Rating 8 - Good. 42 out of 134 reviews" "
Rating 6 - Okay. 9 out of 134 reviews" "
Rating 4 - Poor. 2 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, Meridian

Business traveller
Liked: Cleanliness, staff & service
Property is fine but not particularly inspiring or modern. Liked that they had a fridge in the room. TV had only one English channel (Bloomberg) and screen reception was fuzzy (not that I could watch Bloomberg for too long anyway, so no huge loss). Having CNN or BBCWorld would have been nice. While there are some attractions not far from the hotel, it's not the most walkable city. Was easy to get taxis as it's on a main road.
Stayed 1 night in Apr 2024

10/10 Excellent

LENA

Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my short stay at Best Western! Thank you!
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great and very helpful, professional.
Stayed 6 nights in Nov 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Vlad

Stayed 12 nights in Jun 2023

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Good hotel in an excellent area. I will come back here. A bit old fashioned but comfortable and good quality.
Stayed 2 nights in Aug 2023

6/10 Okay

YUTTHANA, bangkhuntian

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel look old, the corridor is so dark and scary (especially the 3rd floor), we request high floor bit we got only the 3rd floor (from 9 floor), room is clean, comfortable bed, but everything is old, air conditioned didn’t work (but it was fixed later), the warm water system also didn’t work on the first night on whole building (warming system isn’t stable), no amenities in the room even hair dryer and trash bin (just only toothbrush is offered), wifi was good, breakfast was basic, location is great and many restaurants nearby and close to landmark of the city

8/10 Good

YUTTHANA, bangkhuntian

Travelled with group
Liked: Cleanliness, staff & service
โรงแรมค่อนข้างเก่ากว่าในรูป ทางเดินมืดและเก่าดูน่ากลัว แต่ในห้องถึงจะเก่าแต่ก็สะอาด เตียงนอนสบาย ในห้องมีให้แต่แปรงสีฟัน ไม่มี amenities อื่นเลย ไม่มีไดร์เป้าผมให้ด้วย พัก 2 คืนมีคืนแรกระบบน้ำอุ่นไม่ทำงานทั้งตึก ขอ high floor (แต่ได้แค่ชั้น 3 ซึ่งเป็นชั้นที่เก่า) ตอนแรกที่เข้าห้องมาแอร์เปิดไม่ติดทั้ง 2 ห้องที่จอง แต่ให้มาแก้ไขสุดท้ายก็ใช้งานได้, VIP access ไม่ได้สิทธิประโยชน์อะไรเลย ไวไฟใช้ได้ดี เสถียร อาหารเข้าธรรมดามาก โลเคชั่นดีมาก มีร้านอาหารและแลนด์มาร์คสำคัญของเมืองในระยะเดินถึง