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ibis Astana

3.0 star property
Hotel in Astana with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for ibis Astana

Exterior
Property video
Miscellaneous
Meeting facility
Exterior
Ibis Astana offers a vibrant atmosphere in Almaty District with international cuisine at Ibis Kitchen. Start with a buffet breakfast, explore on rental bikes, and relax at the bar after sightseeing. Enjoy free self-parking and helpful staff, praised by guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry
The current price is HK$499
HK$559 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 233 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Premium Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 233 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, Multiple Beds, City View

Premium bedding, down duvets, in-room safe, desk

Luxury Room, Multiple Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the area

Map
38 Tauelsizdik Ave, Astana, 10000

What's nearby

  • Embassy of the United States, Astana - 12 min walk - 1.1 km
  • Hazret Sultan Mosque - 16 min walk - 1.3 km
  • Bayterek Tower - 4 min drive - 3.9 km
  • Kazakhstan Central Concert Hall - 5 min drive - 4.2 km
  • Astana Arena - 9 min drive - 7.7 km

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Zina Restaurant - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Tower Pub - ‬13 min walk
  • ‪MeatPoint - ‬6 min walk
  • ‪Family Chef 2018 - ‬5 min walk

About this property

ibis Astana

Hotel located in Almaty District
Consider a stay at ibis Astana and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Ibis Kitchen, offers breakfast, lunch and dinner. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a water dispenser
  • A banquet hall, a front desk safe and a 24-hour front desk
Room features
All 249 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Similar properties

Exterior

Saad Hotel Astana

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 54 reviews
The price is HK$695
HK$779 total
includes taxes & fees
4 Nov - 5 Nov
Saad Hotel Astana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KZT 5,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ibis Bar
  • Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Lift (99 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KZT 7500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 5300 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 7500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 160140012523

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Ibis Astana
Ibis Astana
ibis Astana Hotel
Hotel Ibis Astana
ibis Astana Astana
ibis Astana Hotel Astana

Frequently asked questions

Is ibis Astana pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of KZT 7500 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Astana?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at ibis Astana on 3 Dec 2025 start from HK$499.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Astana?

Self-parking is free at this property.

What time is check-in at ibis Astana?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ibis Astana?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does ibis Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies.

Where is ibis Astana located?

Located in Almaty District, this hotel is within 1 mile (2 km) of Schoolchildren's Palace, Embassy of the United States, Astana and Hazret Sultan Mosque. Otan Korgaushylar Monument and Palace of Peace and Reconciliation are also within 2 miles (3 km).

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ibis Astana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 11 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 5 out of 67 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Liked: Amenities
24hr bar service excellent

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Stayed 1 night in Mar 2025

2/10 Terrible

ilhan

Disliked: Cleanliness, staff & service, room comfort
oda fiyatiyla ilgili oldugunu dusunuyorum fakat bir sise su koymak yerine sozde cevre dostuyuz vurgusunu yaparak boş surahi koymalari ve suyu odanin disinda cooller’dan alabilecegimizi yazmalari cok garipti. Klima sogutmak yerine sadece calisiyor sesi cikartiyordi. Oda sera gibi sicakti. Premium oda boyle ise standard oda da kalanlar icin cok uzgunum. Ibis otellerinde daha once kaldim ama bu denli kotu bir Ibis gormedim.
Stayed 3 nights in May 2025

10/10 Excellent

mengmeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比高，
Stayed 2 nights in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました！ありがとうございます！
Stayed 2 nights in Jun 2024

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money

6/10 Okay

Anatolii

Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
s Personal war freundlich und hilfsbereit. Ich habe nur ict ganz rausgekriegt, wie das mit DEM PIZZAeSSEN im IBIS Restaurant war....
Stayed 2 nights in Jun 2023

8/10 Good

MISOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
샤워부스 물빠짐이 조금 느린 편이었고, 방안에 냉장고랑 쓰레기통이 없어서 약간 불편하긴 했는데 그 외에는 깨끗하고 방 넓고 침대 폭신하고 좋았어요! 조식도 요일별로 조금씩 변경되어 간단하게 먹기 좋았습니다. 도보로 5분거리에 아스타나몰 대형 마트가 있어서 편했어요!! 최고! 출장으로 방문했던거라 좋은 가격에 좋은 숙소 였습니다.
Stayed 4 nights in Sep 2022

6/10 Okay

HIROSHI

空港送迎あり（3500テンゲ）と貴社の表示にはあったが、実際はなかった。順次新しい情報が欲しい。
Stayed 6 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021

6/10 Okay

Thanh

Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery happy stay great price

The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019

6/10 Okay

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and friendly place. A good atmosphere and room standard is good.
Stayed 1 night in Jun 2019

8/10 Good

Do Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 최고

전반적으로 편안하고 좋았음
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable y bien situado. Personal amable e interesado por el bienestar del cliente.
Stayed 2 nights in Nov 2018

10/10 Excellent

Teboh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
Stayed 3 nights in Sep 2018

6/10 Okay

CHITRA, kazakhstan

Liked: Room comfort

Commercial Hotel for short stay purpose

It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Stayed 1 night in Jul 2018

10/10 Excellent

Don, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location, brand new

IBIS reputation is well known. This hotel sits in the center of town. Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish, modern und sauber.

Stylish, modern und sauber. Preis/ Leistung passt. Optimale Lage für alle Aktivitäten. Zimmer sehr ruhig, kein Lärm von draussen dringt durch da doppelt: Aussenfassade verspiegelt, innen Doppelfenster
Stayed 7 nights in May 2018

8/10 Good

Zipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Ibis in Astana

excellent hotel on edge or city centre.. excellent professional welcoming staff who did their very best to facilitate guests. Good room with nice view of downtown. breakfast was superb.. great variety of hot an cold food.. good location but 15mins walk to city centre (for those who love walking this is a really nice walk over the river past some great palaces and buildings).
Stayed 3 nights in Oct 2017

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Astana

Todo muy bien.
Stayed 3 nights in Dec 2017