涅塔斯酒店 | 熱門涅塔斯住宿限時優惠每晚可低至 HK$148

「It’s a nice place but the owner needs to talk to the cleaners and the people at the reception. My room wasn’t clean and trash wasn’t for two days. You call the reception for so many times and no one will answer you only for you to walk up there and you will see the workers on their phone. The waitress at the restaurant are very friendly and good.」

「The hotel room was clean and my stay was comfortable, peaceful, and pleasantly memorable, with everything arranged just right to make it feel like a quiet pause from the world.」

「Very clean, quiet and comfortable place. Everything about them is excellent」

「First staff were great, especially Edmond! Very good stay…pool was a little rough but that didn’t take away from the experience! Thank you!」

「Good 」

「Loved the decor and ease of eating on site. Restaurant staff was helpful. I would definitely recommend to my friends.」

「This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help. One of the managers actually told me that they were not listed on Expedia and someone else must have...

「The stay was good, but not impressive. The staff was good and service was ok. 」

「Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small」