New Hyde Park OCIO Northwell Health Hotels

"Short walk to Village for many food options. "

"Our room was a sauna. I complained. I asked for maintenance to adjust the temp and nothing happened. We shifted rooms. I asked for an adjustment (or future credit). I’ve heard nothing from management. The staff was helpful and friendly but without any power to do anything. It was unbearably hot our first night and frustrating to shift rooms for night 2 of a 2 night stay costing nearly $1,000."

"It's an old property with tight parking. The room had a thermostat that doesn't work and the heater runs constantly making it too hot. The shower water is spotty and changes temperature at random, the fan in the bathroom doesn't work, the towel rack was falling out of the wall and the window doesn't have a screen which I imagine being a problem when bugs are around. Saving grace is the breakfast which is fresh and tasty. "

"Parking is available but $20 a night (that was not reveled in description of available parking). Breakfast is minimal but no toaster to toast a bagel or slice of bread. There is a pancake maker. The bathroom could use a spruce up and the hallway paint. Very minimal. All in all Priced a little more that i would think. but with the cost of gas we chose not to go out on the island further. The surrounding area is beautiful. A park down the street is Well maintained and friendly."

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Parking lot is small and spot late is a roll of dice. The floor i was on was supposed to be no smoking but the floor smelt like smoking seams they dont check or enforce. The room was a basic bed and bullcrap tv. The bed squeeked loud . There was no breakfast at this place . When i said you people advertise you have breakfast i came down to find a cheap coffee machine tiny cup and a powder cream. I go and express what i paid and what i have for my money was a joke then the response of the guy that helped me was just to tell me its ok alright i hear you i said really for the lies about breakfast on a sunday nothing open thats your response. His response is to try to respond to me to tell me to take it easy and this hotel needs to get it together. Then i get told they stopped breakfast after covid i said that was almost 6 years ago man he goes hear i got a new creamer this is the coffee machine helped me press a button on the machine and walked away. And the coffee was garbage. Unless you can get this hotel for under 100 for a room just to sleep for the night dont waste your time find another place"

"Great Breakfast, awesome staff. Always helpful and smiling. "

"The staff is very rude and the parking lot is sketchy"

"The staff was amazing! So nice and friendly; the front desk even called after check in to see if I needed anything! Nice, clean rooms, beautiful property"