Oak Bay Spa Hotel

"Our stay was amazing! We’re a family of four, and during check-in our son mentioned it was his birthday. Later, the front desk surprised us with delicious cookies and a handwritten card—such a thoughtful gesture that made our stay feel incredibly special and welcoming! The room was cozy and well located—quiet, homey, and not too busy. The lobby was spacious and beautiful, with a lovely fish pond that added this relaxing and fun vibe. We stayed in a one bedroom suite which was very clean and well-equipped. The bed was very comfortable, the kitchen had everything we needed, and having a laundry machine was a great bonus. The only small note is that laundry detergent isn’t provided, so be sure to bring your own. We would absolutely love to stay here again!"

"Great staff, clean room with extra special touches thru out the stay."

"Everything about this hotel is amazing! "

"We have always had an excellent experience at the Empress. The Gold lounge is second to none in comfort and service."

"Excellent location, walk to downtown restaurants. Clean and comfortable room with ocean view. "

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"the location vs price is unbeatable. I love how it is walkable distance from the shopping district, museums, and the signature sightseeing architectures. Downside is, 1. tv doesn’t have many channels, wish they could update it to multimedia that has Netflix/youtube. 2. No complimentary drinks, would be nice to have two bottled water (provided by most hotels I’ve stayed in) 3. The pillows are quite hollow, don’t have enough provided two but of the same kind. (Usually one higher one lower heights that gives alternatives?) Still in average a good place to stay. Friendly staff. "

"Great stay. Gym small but adequate, everything in good working order, kids happy w pool, location ideal. Would stay again. "

"Everything is good, but the parking is hard"