Oakdale hotels from HK$414

"I made this reservation approximately two months ago through Hotels.com. We arrived yesterday around 12:30 PM to check in, however, the office was locked and there was no staff on site. Since there was no one available to assist us, we left to have lunch and spend some time in town. During that time, I made multiple attempts to call, but received no answer. We returned to the property around 4:30 PM, and the office was still closed. We remained outside for approximately 45 minutes continuing to call the number listed on the website, again with no response. Fortunately, another guest arrived, and we asked how they were able to check in. They provided us with an alternate phone number. Had we not encountered them, we would not have had any way to access our guest house. Additionally, we selected this property specifically for the full bed and breakfast experience, including touring the plantation home and having breakfast the following morning. However, both the plantation home and breakfast area were locked. We were informed that if we happened to be present when the cleaning crew arrived, they might be able to unlock the home, which is not what we expected from our stay. There was breakfast. It was locked and had tables and chairs stacked inside. I brought my mother here to celebrate her 78th birthday, and unfortunately, this experience was disappointing and embarrassing, as I was the one who planned and booked this trip."

"Room was really nice and clean but the bed was extremely uncomfortable. And for $300 a night, I think they should offer either a Continental breakfast or a discount at the restaurant in the casino. But the place is very clean. A/C worked well. "

"The casino as well as the drink selection was excellent. I enjoyed myself despite losing atvthe casino. "

"I saved a video of bugs on our bathroom floor, alive... crawling. The staff was great! But, we killed several beetle type bugs. I don't know what they are. "

"Great room for the area!"

"Staff was great. No parking problems."

"Nice little hotel about 3/4 of a mile from Coushatta casino. A decent breakfast, good rate and friendly personnel. Recently remodeled and rooms are nice and clean."

"The room was not cleaned very well. We found old food on the floor and a roach in the room. On multiple occasions, people were trying to get assistance from the front desk and no one was there for SEVERAL minutes. Housekeeping took our towels & wash clothes but did not replace them. When we asked for more later that evening, they were out! They gave us old towels they said were used for cleaning. And the tub looked awful! There were so many patches of silicone holding it together. We will NEVER stay there again! IHG corporate needs to inspect this place. "

"Yes the oarking was nice and close to the front door."