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"Exceptionally nice staff. Beautiful onsen and most of the time had the whole onsen to myself, and it’s limited to 4 people at a time at max. The breakfast was amazing. Really nice garden view from our room which is shared with other rooms but felt private. There are also lots of shops and temples to explore in Ohara that are much less crowded than Kyoto. "

"It's a peaceful hotel surrounded by gorgeous mountains. It provides a traditional Japanese experience. I'd recommend it to anyone visiting Japan. It has an onsen, so no private bathroom (toilets are also public). You sleep on a futon that you set up yourself. The staff provides dinner and breakfast and they play an instrumental Studio Ghibli soundtrack in the background while you dine to add to the peaceful atmosphere (everyone gets the same meal, you don't order it). There's wifi. The little table in your room is heated. There's a provided yukata that you can use during your stay. The staff is very friendly. They even give you a ride to the bus station in the morning if you want it. Otherwise, it's a 13 minute walk. But the walk in beautiful, because the town is beautiful."

"Very good"

"For the amount paid, I was pretty disappointed. It was a bad location to have as our base in Tsuruga and it was very dated. The amenities all needed payment if you wanted to use them, even the gym! The staff were all kind. I think there are better options for a stay in Tsuruga."

"Hotel is nice decorated with hot spring. It is good to enjoy our stay."

"Great free undercover parking in a nice location by the waterfront. Our room had great views over the bay. "

"The young woman at the front desk was so helpful and kind!"