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"Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura."

"If a room has a shared toilet and bath, then they should say this clearly. They do not. It's rather expensive considering that the toilet is down the hall and shared with everyone else. "

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"Hot spring"

"Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!! "

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"the staffs are very friendly. we usually stay at the hotel twice a year, close to the Ropeway, which making things very easy... the boss lady is very attentive and managing the place well."

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "

"Kinta and his family are very great hosts. The breakfast every morning was a delight. Evening dinner meals were even better. A very warm and cozy hotel. A great little bar area. Very good rental gear. All in all an absolutely top hotel experience. 10 out of 10! We would highly recommend staying at Kinta Naeba. "