This was one of the worst hotel experiences I’ve ever had.
Black mold in various spots, especially in the bathroom.
Unsafe furniture with screws sticking out — I cut my foot on one.
The first night was $150. When we went to extend for a second night, the manager suddenly demanded $400 for the same room. We left.
I accidentally left my backpack under the bed with my MacBook and iPad inside. When I called, the staff was dismissive and never returned my calls.
I drove back, scanned for the devices, and confirmed they were still there. The manager acted very suspicious. Only after hours of persistence and mentioning police involvement did another staff member quietly hint at where my bag was, which eventually led me to recover it.
During this process, I overheard staff speaking English with each other, but when I confronted them about my missing bag they suddenly pretended not to understand me. This was clearly an attempt to avoid responsibility.
Between the mold, unsafe conditions, and dishonest handling of my belongings, this place is both dangerous and shady. I chose not to file a police report only because I wanted to focus on my family vacation, but in my opinion, this was attempted theft.
The manager has a unique facial feature and actually lives at the hotel. Do not trust this guy or his staff.
Stay far away from Cabana Hotel.
