6/10 一般
Dwight S.
2025 年 6 月 30 日
Accused by host of bringing dog and charged 250
Renter beware! All was well with our stay (minus the cigarette smoke emanating from dive bar next door) until the day we arrived back home and the host sent me a message accusing me of bringing a dog and charging me 250. I don’t even have a dog nor did anyone at the property. The rationale was that a dog food bag was put in the garbage can that is in a shared backstreet with every other house on the block. While the host claimed to cancel the charge after I gave this info, it still went through and I’ve now had to spend an hour on phone support with VRBO trying to resolve and sending emails with screenshots of my credit card account and the messages from the host. I’ve now had to dispute with my credit card company because I am not getting responses from VRBO or the host. To have a host not reach out first to try and gather information before setting off this mess is just poor business practice. The host has also been non existent in trying to help resolve the issue after if was entirely created by him. Buyer beware, you could be accused of things that are not true by this host and charged for it.
Dwight S.
於 2025 年 6 月住了 3 晚