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"Facilities and staff are top notch. The price is also very competitive. "

"A bit of a walk from the station, farther than I’d thought. Rep at check-in reserved us a cab for our check-out just to the station! Thank you. "

"Bath room was very spacious."

"This was a first time I’ve ever stayed at hotel with such amazing customer service, hospitality cleanliness, a free half- portion of ramen at the evening snack, a variety of breakfast options, and complimentary ice cream after bathing. I highly recommend it to everyone.I’ll definitely come back to stay again."

"One of the nicest hotels I’ve stayed in Japan. Great location for food. Super helpful staff. "

"This was an emergency stay when the train lines shut down because of heavy rains. This property was across the beautiful lily fields in bloom at the time. One interesting thing about the Akita Castle Hotel is that it is a repository for famous artists and artworks. It has an original Picasso! Access to the airport is easy as there is a local bus which stops at the hotel."

"Excellent location, helpful staff, great views from our 10th floor room and a very good price when booked 1 month ahead.."

"The food was very delicious and the staff were very supportive."

"Much better all around compared to other Route Inn properties. "