"Unfortunately this property did not meet expectations and was grossly overpriced. The Japanese style room was very dated but a nice size. Good AC. The food was great and there were a lot of options. The property needed to be cleaned and updated. The area outside of the property is shocking. It is filled with abandoned buildings that are various states of disrepair. It felt unsafe. Transportation wasn’t great. I booked the bus- which is said to be an amenity- only to learn we had to pay getting off. Good thing I had cash. People were nice but I’d never go back."
"Very nice hotel - room was superb, well located, but not too busy. Since the hotel has no restaurant, either come with a car, or eat before arriving on the shuttle."
"Such a neat hotel nestled besides a picturesque river. The hotel feels nostalgic but very well maintained. The entire surrounding community is a throwback Show era town. Helpful staff at the reception desk and restaurant. Breakfast and lunch rotated between 2 menus but options were plentiful. This is my second visit to this hotel and it is in such a convenient location. Be sure to explore the Kinugawaonsen station and surrounding reservoirs and rural communities."
"Convenient location, across from Nikko station. Some corners of my room were slightly dusty, but overall, the room was clean, spacious and comfortable. The hotel may be a little dated but this didn’t bother me. Facilities are well-maintained. Enjoyed the on-site onsen and complimentary beverages in the morning and evening. There was a slight issue at check-in which the helpful staff worked to resolve."
"I stayed only for one night but the hotel was excellent, staff were helpful, spacious Japanese style room. A bit of walk from the Kinugawa Onsen Station but it is a nice walk. I will stay again if I am in the area again."