Okurayama Observatory

Everything was great but there are no drawers in the rooms to put my clothes.

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

The location is close proximity to Susukino, Tanukikoji Shopping Street, and many restaurants. The room was huge and comfortable. Great price overall. My two suggestions for a better experience: 1. the staff at front desk should at least be available from 8am-10pm in case we have questions and needed guidance. 2. Housekeeping every four days is acceptable. But, at least come around and pickup the garbage every day. Aside from this, it was a wonderful stay at this property.