Nguluni Ol Donyo Sabuk Hotels

"Very disappointed that in spite of two sets of confirmation of understanding of our arrival at the airport the hotel failed to provide a transfer, and claimed no record of our request. The bedroom aircon was ineffective, and although a technician improved slightly , it remained sub standard. In reporting these problems to reception the response on both issues was cavalier. It’s a shame because the hotel is generally an excellent facility."

"Everything was perfect "

"The stsy was good but the Sauna should be free. Its shown as the booking has a sauna. "

"I booked this hotel via Expedia app and got charged.When I got there, they hotel stated that they don’t work with expedia and therefore cannot see my payments.Well they forced me to pay again!!!It was painful to pay again!! To make the matters worse, I reserved the cheapest room but I was given a much expensive room!!The restaurant denied me hot water for breakfast directing me to buy one liter then they boil for me!!This made me to not eat that breakfast!!An attendant behaved rude when I requested for an additional supply of room items…."