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"The best part of the hotel is the location, however I should have stayed at the Bohemian (right outside the Biltmore estate gates) or the Biltmore Inn. The bed was terribly incomfortable and the rooms are in dire need of repairs. Unfortunately, I would not stay her again. "

"The staff was exceptional and went out of their way to make us happy. Property was quiet and clean. The rooftop views are incredible. The only thing I didn’t like was the TVs were old and you can’t stream or connect your device. You just get basic cable."

"Customer service is the highlight of this property!"

"All around amazing! The building is new, plenty of onsite parking, great breakfast, and the staff was very friendly! It’s not in walking distance to downtown but hey, free parking! "

"The Restoration hotel is one the best hotels I have stayed in. The staff were incredibly friendly, breakfast delivered each day to our room was delicious and the overall ambiance was wonderful! Highly recommend!!! "

"The good .The manager on duty was fabulous. The bad. The parking was so horrible and the parking passes wouldn’t work most of the time. The bed was dirty - which they did come and change the lines out. There is no refrigerator or microwave. The room is TINY. The access to everything is impossible because of the need for the room key and it is way more frustrating than you can imagine. We willl not stay here again. "

"Our second time staying here and absolutely loved it. Staff is super friendly and helpful. Jane at checkout was great. Property is immaculate."

" Cassidy & Cynthia went above and beyond from check in to check out. Cynthia checked us in & remembered our names on check out. "

"Clean room. Nice staff. "