鳳凰城老城酒店住宿推介

「This property is very old」

「Excellent stay in old town!」

「Staff was friendly and rooms were clean and tidy 」

「good」

「Love the atmosphere. It was very quiet and relaxing which fit our trip vibe. The staff was kind and helpful. However, one area for improvement could be the accessibility for guests to the surrounding walkable areas. The wall surrounding the resort made it tricky to determine the best access points to walk to the sights and local shops.」

「Wonderful stay!」

「Great stay」

「I won’t stay again…The check in process was insane, I had completed the online check in, paid the cleaning fee, the security deposit etc. Waited on site for the code to access the property. Since nobody was responding and it was nearly 4pm, I rang the Ring doorbell to see if I could communicate through that with Vince. When a property says “contactless entry” imagine my surprise as a random guy opens the door! Then he motions me to come in, I’m like what yeah no, I’m good. I went back to my car...

「Service is not very good as they don’t send me the receipt to my email correctly. And I call back after few days I checked out request that the receipt. Their attitude not very good. And the room is a bit noisy at night from outside as it’s close the club and bar area. If you need a quiet night at hotel, this is not a good choice. 」

「Great hotel and staff 」

「 Clean room and quiet area」

「Cleanliness, very good customer service」

「The hotel is in the middle of the entertainment district so if you don’t mind listening to loud base until 2am It’s a great hotel. Only my sweatshirt was also ran over with the luggage cart and though the hotel had it sent out for dry-cleaning, it was unable to be cleaned and nothing was offered in replacement for the item of clothing I lost.」

「Excellent location. Walkable to several restaurants and shopping. Easy access and easy parking. Nice layout and prompt reply to questions we had about the unit. We used the gym and it was a nice bonus. Having a washer and dryer came in handy after hiking camelback mountain and the utv excursion. Clean place with all the thinfs we needed/wanted. 」

「The manager so terrible. 」