Old Town hotels in Phoenix

"Great location. "

"Didn’t look anything like the pictures. No comfortable chair. The staff was outstanding. It was clean. The air conditioning worked. What bothered me was you could see light from outside in gaps all around the door. It would be easy for someone to break into the room. I pushed the kitchen table in front of the door so I could sleep."

"Customer friendly "

"We didn't need to use the shuttle as we had rental car. We ate outside "

"Tremendously large room in wonderful condition. The staff were kind and helpful."

"Everything was wonderful during our stay and we were close to everything "

"Great place"

"I would encourage you to double check your room before you settle in. Our experience was poor in regards to dirty fridge, we were given the wrong room and they would have still charged us for the more expensive room if we had not brought it to their attention. We also had a leaky toilet. For the price we paid, I had higher expectations. I would like to note that once we brought this to the staffs attention, they were incredibly accommodating and sincerely apologetic."

"I was disappointed about the amount of activity around the hotel. It felt like more of a night club than a nice hotel. The room was great but make sure you use a sound machine for sleeping because it can be loud. Ask to be on the quiet side of the hotel. Our in-room coffee/water was never refreshed without me having to call the front desk and ask. It seems like they should have a lounge on an upper floor for guests to get coffee, etc because it's not being replenished when the room gets cleaned. The rooftop pool was fine but servers in tiny pink bikinis just wasn't the vibe for me. Also, the house music starts at 10am up there so be prepared. The Kouboi restaurant is amazing and we would be happy to dine there again but overall the hotel just wasn't for us. Also, a self-parking option would be nice so that we could get our car on our own."