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Reviews of Olympia Hotel AT Capitol Lake

2.5 out of 5
Olympia Hotel AT Capitol Lake
2300 Evergreen Park Drive SW, Olympia, WA

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 337 reviews" "
Rating 8 - Good. 101 out of 337 reviews" "
Rating 6 - Okay. 53 out of 337 reviews" "
Rating 4 - Poor. 35 out of 337 reviews" "
Rating 2 - Terrible. 27 out of 337 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 4 nights in Oct 2023

2/10 Terrible

Francois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Hotel closed, no advanced notification. Spent 1h trying to get refund. Terrible experience
Stayed 2 nights in Jan 2024

2/10 Terrible

renell

Disliked: Cleanliness, property conditions & facilities
This property is mis represented by Expedia. It is run down. It looks like homeless are living or have been in the building. A black tarp sunk in and over the pool, the bar and restaurant is closed. There was spray painted graffiti in the elevators, no operational ice machine and smelly stained hallway carpets. Our room was remarkably clean and we stayed because of our late arrival. Do not recommend. 12/24/2023
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! I stayed here on a whim when the roads became icey and foggy while I was Christmas shopping. Sure it’s not the most luxurious but it sure has a beautiful location - tucked into the trees makes you feel safe. And fancy enough to give off a classy vibe. There was a live band in the lounge that night which was fun and I got to sleep in without any problem because the bed was so comfortable!!! All in all a great stay at an affordable price!
Stayed 1 night in Dec 2023

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First I have to say that the staff is amazing. Thanks Say to say that the restaurant/bar was closed permanently as of 12/22/2023. And the hotel is being closed permanently on the 27th. We had planed to have dinner and drinks there but had to go elsewhere. The property it beautiful. We told that the own sold the hotel and talk was it being torn down 😞 and apartments to go in its place. Our room worked for our need. Shower had low pressure.
Stayed 1 night in Dec 2023

4/10 Poor

jeff

Disliked: Cleanliness, amenities, property conditions & facilities
Since they’re planning on closing the place you can tell staff just stopped caring some time ago. Thought it was pretty ridiculous to have to pay a “resort fee”, when your not able to utilize anything, pools closed, bar opens for a short bit, no hot tub, didn’t need to use laundry service, but still have to pay for the extras.
Stayed 3 nights in Dec 2023
Response from Sales Coordinator on 19 Dec 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments.

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sales Coordinator on 19 Dec 2023
Thank you for staying with us!

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
The hotel is old and dingy. The walls were dirty and restroom was tiny. It’s old and ugly.
Stayed 1 night in Dec 2023
Response from Sales Coordinator on 12 Dec 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

8/10 Good

Wondell

Liked: Cleanliness, staff & service
It was a short stay but enjoyable
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Dec 2023
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

6/10 Okay

Rupert

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is quiet dated, but wonderful location in the woods close to the Capitol. Was our regular stop when visiting. Sadly, this stay the bar had closed early, heater was loud and toilet kept refilling.
Stayed 3 nights in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

10/10 Excellent

Mariann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always our first choice when we come up to Washington! It’s in a convenient spot and allows us to get where we need to go easily with lots of shopping around!
Stayed 4 nights in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

8/10 Good

Therese

Stayed 1 night in Nov 2023
Response from Sales Coordinator on 18 Dec 2023
Thank you for staying with us. We are glad you had a pleasant stay. We hope you keep us in mind for your future hotel needs!

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This sad excuse for a hotel is the only property I've ever walked out on. The King sized beds were swayed and too soft, unable to sleep comfortably in (we checked 2 rooms), the toilet was dirty, unbrushed under the rim, the furniture and carpets ancient, the elevators in the north end broken, the ice machine broken. We left, and Expedia owes me recompense.
Response from Sales Coordinator on 20 Nov 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sales Coordinator on 17 Nov 2023
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

10/10 Excellent

Kieran

Stayed 1 night in Nov 2023
Response from Sales Coordinator on 17 Nov 2023
Thank you for staying with us! We are happy you had a pleasant stay with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Front Desk on 12 Nov 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sales Coordinator on 9 Nov 2023
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy place. A little dated and worn out. Front of house staff could be friendlier and more professional.
Stayed 1 night in Nov 2023
Response from Sales Coordinator on 8 Nov 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. It’s a great space for what you pay. Clean & Quiet we would come back.
Stayed 1 night in Nov 2023
Response from Front Desk on 6 Nov 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

4/10 Poor

Christy

Business traveller
Disliked: Property conditions & facilities, room comfort
Bad beds
The bed was horrid, no life left to it, a couple years past it’s prime…a huge indent
Stayed 1 night in Nov 2023
Response from Front Desk on 3 Nov 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very unique hotel unlike the Hipster ones that surround this area. This hotel is "The Shining" hotel with its long corridors
Stayed 4 nights in Oct 2023
Response from Front Desk on 2 Nov 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sales Coordinator on 31 Oct 2023
Thank you for staying with us! We are happy you had a pleasant stay with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

2/10 Terrible

Debojyoti, redmond

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink was broken and water not draining. I did not have enough time in the morning to call for a repair before I needed to use it and check out.very inconvenient. Also no extra fleece blanket was given in winter. The TV did not work.
Stayed 1 night in Oct 2023
Response from Front Desk on 29 Oct 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

2/10 Terrible

Kristine

Stayed 1 night in Oct 2023
Response from Front Desk on 13 Nov 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

6/10 Okay

Kailey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk lady is really sweet. However this property gave me the ick. I stood in the room for the first 30 min trying to figure out a nice way to tell the sweet lady I couldn’t stay there. However I decided to suck it up since it was just one night. It reminded me of like a scary movie. It had the potential to be cute with a ton of remodeling.
Stayed 1 night in Oct 2023
Response from Sales Coordinator on 31 Oct 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

10/10 Excellent

MAUREEN

Stayed 1 night in Oct 2023
Response from Front Desk on 22 Oct 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 20 Oct 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

2/10 Terrible

Dieter

Disliked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war sehr dreckig, das Personal unfreundlich und ungepflegt. Grund gütiger war das ein schmutziges Hotel.
Stayed 1 night in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

8/10 Good

Isaiah

Liked: Cleanliness, staff & service
Aging property that needs an update, which looks like is in progress. Great location and an awesome view at breakfast. Rooms and general hotel smells like it was smoked in 30 years ago but overall clean and comfy
Stayed 1 night in Oct 2023
Response from Sales Coordinator on 16 Oct 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Sales Coordinator on 16 Oct 2023
Thank you for staying with us! We are happy you had a pleasant stay with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It would’ve been a whole lot better if the people next-door could a quiet it down a little earlier. The kids were screaming people stomping the floor. I
Stayed 1 night in Oct 2023
Response from Front Desk on 15 Oct 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

6/10 Okay

Jill

Travelled with family
Liked: Staff & service
I just didn’t like this area. The lobby is nice the rooms not nearly as nice but fine.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

2/10 Terrible

Omid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, but the management could be better. I don't recommend it at all. It was the worst stay in my whole life. It is not like any hotel that I have been before. The customer service is terrible, the room dark and not very clean—crowded and noisy corridor. The hotel is used mainly for some seminar services, so sometimes the hall is crowded, and people talk late at night. I could not sleep until late and woke up again early in the morning. The hotel has multiple connected buildings, and there is no control on the inside area as you expect from a hotel. The corridor is like a public street. You would see anybody with their pet walking, talking and running. In the reservation process, they show the EV charge station for a NO-Tesla car. Still, I didn't believe it because they have only one for all these large hotels and the two days I was there, someone parked in the stall and did not move the car. When I went to the front desk to find a way to charge my car, they told me they didn't have any limitation for the time used in this parking, so they could not do anything about that. They could not find out whether the car belonged to the hotel guest because they didn't register the guest's car! So don't count on that—no regulation or responsible person will be found there.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

6/10 Okay

Wendy

Disliked: Cleanliness
I love the location of the hotel even though there were vagrants camped out on the entry road our whole stay. The hotel service not great. We didn’t have maid service for five days and the elevator was shut down for half of our stay after reporting a horrible smell in there. Need a coffee maker in the run as well. Available in the lobby but pretty good walk from our room.
Stayed 5 nights in Sep 2023
Response from Front Desk on 7 Oct 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

6/10 Okay

Molly

Travelled with family
Disliked: Property conditions & facilities
Property is dated. Stained carpets & bedding. No coffee in rooms.
Stayed 3 nights in Sep 2023
Response from Front Desk on 26 Sept 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on 25 Sept 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

10/10 Excellent

wade

Stayed 1 night in Sep 2023
Response from Front Desk on 25 Sept 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

4/10 Poor

Maxie

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
Absolutely filthy, upon entering my room i immediately noticed that my bath towels were utterly disgusting. Appeared to have splotches of diarrhea stains. The entire hotel reaked of wet dog and there was dog fur throughout. Dirty used bandaids and trash in hallways. It was extremely unpleasant.
Stayed 3 nights in Sep 2023
Response from Front Desk on 24 Sept 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

4/10 Poor

Ben

Stayed 3 nights in Sep 2023
Response from Sales Coordinator on 12 Oct 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Upon opening the door of my room the smell of Clorox was so strong that it was unsafe to breathe the fumes, and was actually burning my nostrils and throat. I immediately opened the window, to which there was no screen. I had to hang out while I left the window open much longer than I wanted. When I did leave for several hours and then returned, the smell was still fairly strong, though no longer scary. I found the restaurant menu to be too expensive. I paid for the buffet in the morning and was really disappointed by the potatoes which had some crunchy parts in them that were so very hard I really couldn't even chew them. I also was disappointed that the "free" coffee in the lobby was not accompanied by any hot water for tea or alternative of decaf, and both carafes were empty when I went to get some. In short for the expense, this place was quite a disapointment.
Stayed 1 night in Sep 2023
Response from Front Desk on 18 Sept 2023
Thank you for taking time to write your review. Our goal at Olympia Hotel at Capitol Lake is to make sure every guest has a pleasant, comfortable stay. Please know that your feedback is extremely important to us, as we use your feedback to make improvements here at Olympia Hotel at Capitol Lake. We will be starting a complete renovation process soon! We Hope that give us the opportunity to host your family in the future.

4/10 Poor

C

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs some care, there is a musty smell inside the halls and room. Outside and around the building it needs a good pressure wash, it's very dirty. The room needs to be updated. Once the glass door opened it would not lock again had to call for help, the maintenance guy just brought some kind of window stopper so the door was secured for the night, this hotel was very nice and beautiful at one point, and really could be again if the new owner would invest in the property and invest some money around the property. Sad to see this property slip away
Stayed 1 night in Sep 2023
Response from Front Desk on 15 Sept 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

8/10 Good

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was super friendly. The advertized hours for the restaurant weren't accurate. It said it would be open, but it never really was. We did have an amazing staff member come and open the bar up for us tho, and bought us a drink for having to wait. The staff was beyiond helpful and nice. The location is good, but not walkable to anything, you do have to drive around the lake to get to downtown. The room could have been cleaner, but it wasn't terrible, the bed was comfy and clean. The parking was perfect, and it was easy to get to our room.
Stayed 2 nights in Sep 2023
Response from Front Desk on 11 Sept 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

8/10 Good

Cheryl

Liked: Cleanliness
Nice location
Stayed 1 night in Jul 2023
Response from Front Desk on 9 Sept 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

10/10 Excellent

Fernando

Stayed 1 night in Sep 2023
Response from Front Desk on 10 Sept 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Front Desk on 8 Sept 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

4/10 Poor

Kristin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dated
Stayed 2 nights in Sep 2023
Response from Front Desk on 4 Sept 2023
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on 8 Sept 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

6/10 Okay

Yang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We're from outside of U.S and use different currency credit card paid room. Now it's been several days haven't gotta my $50 holds back. They've done things not like other hotels. They charge holds in advance, be aware.
Stayed 1 night in Aug 2023
Response from Sales Coordinator on 31 Aug 2023
Thank you for staying with us, and taking time to write a review. I did some investigating and your hold was released on the day of check-out. 08/25, and takes 3 to 5 business days to reflect in your account.We are starting a renovation process and hope you keep us in mind for your future hotel needs.Thank you!

6/10 Okay

Adrian, East Syracuse

Liked: Staff & service
Disliked: Property conditions & facilities
Old, and not kept in good shape
Stayed 1 night in Aug 2023
Response from Front Desk on 26 Aug 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!

8/10 Good

Danial R

Liked: Cleanliness, staff & service
Nice location, a pleasant staff. My only complaint with the room was the noisy a/c heat unit. It woke me up every time it came on. The grounds and the building are nice, but showing their age.
Stayed 1 night in Aug 2023
Response from Front Desk on 25 Aug 2023
Thank you for staying with us at the Olympia Hotel at Capitol Lake. We are excited to let you know that we are starting a renovation process, and hope you keep us in mind for your future hotel needs!