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Sterling Ooty Fern Hill

4.0 star property
Upscale hotel with free breakfast and free valet parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sterling Ooty Fern Hill

Exterior
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Restaurant
Lobby sitting area
Reviews
7.0

Good

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is HK$1,179
Price available on 2024/06/11

Check out the area

Map
73, Kungah House Road, Fern Hill, Ooty, Tamil Nadu, 643004
  • Popular LocationOoty Rose Garden2 min drive
  • Popular LocationOoty Lake2 min drive
  • Popular LocationGovernment Botanical Gardens4 min drive
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Room options

View all photos for Privilege Suite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Privilege Suite

Highlights

Separate dining area
Separate sitting area
Heating
LED TV
Sofa bed - double
Separate bedroom
Private bathroom
Coffee/tea maker
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Room, 1 Double Bed

Highlights

Heating
LED TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
  • 220 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premier Room, 1 Double Bed

Highlights

Heating
LED TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
  • 250 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Suite

  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Privilege Suite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Privilege Suite

  • Sleeps 3
  • 1 Single Sofa Bed, 1 King Bed and 1 Double Bed

View all photos for Premier Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premier Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Free WiFi
7.0 out of 10, Good, (47)
The price is HK$1,156
per night
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About the area

Ooty

What's nearby

  • Ooty Rose Garden - 2 min drive
  • Ooty Lake - 2 min drive
  • St. Stephen's Church - 3 min drive
  • Government Botanical Gardens - 4 min drive
  • Doddabetta Peak - 15 min drive

Restaurants

  • Thendral Veg Restaurant - 15 min walk
  • Apollo Pharmacy - 7 min walk
  • Radhika Chettinadu Hotel - 16 min walk
  • Bangalore Restaurant - 19 min walk
  • Hotel Ragam - 16 min walk

About this property

Sterling Ooty Fern Hill

Other perks include:
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), a ballroom and a banquet hall
  • Barbecues, luggage storage and smoke-free property
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, cable channels and coffee/tea makers

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Archery
  • Billiards/pool table
  • Playground
  • Spa services
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel
Sterling Ooty Fern Hill Hotel
Sterling Fernhill
Sterling Fernhill Hotel Ootacamund
Sterling Fern Hill Hotel
Sterling Fern Hill
Sterling Fernhill Ooty
Ooty Fern Hill A Sterling Holidays RESORT
Sterling Ooty Fern Hill Ooty
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Hotel Ooty

Frequently asked questions

How much is parking at Sterling Ooty Fern Hill?

Self-parking and valet parking are free at this property.

How much does it cost to stay at Sterling Ooty Fern Hill?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Sterling Ooty Fern Hill on 11 Jun 2024 start from HK$1,179.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sterling Ooty Fern Hill provide a shuttle to the airport?

Yes, there's an airport shuttle.

Sterling Ooty Fern Hill Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 66 reviews" "
Rating 8 - Good. 21 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 11 out of 66 reviews" "
Rating 2 - Terrible. 7 out of 66 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Himani

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Stayed 1 night in Mar 2024

10/10 Excellent

theja

Excellent Service
Stayed 2 nights in Feb 2024

2/10 Terrible

Deepak

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Stayed 2 nights in Dec 2023

6/10 Okay

Deepti

Liked: Cleanliness, staff & service, amenities
Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Stayed 2 nights in Apr 2023

4/10 Poor

anwar

Stayed 2 nights in Dec 2022

6/10 Okay

Yagnesh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.

4/10 Poor

Hemanth

Travelled with family
Disliked: Property conditions & facilities
Average stay experience
The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Stayed 1 night in Nov 2022

6/10 Okay

Aseem

Travelled with family
Disliked: Staff & service, room comfort
A mixed bag of good, bad and ugly
The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Stayed 2 nights in Oct 2022

2/10 Terrible

srisurendrakumar

Stayed 2 nights in Jul 2022

6/10 Okay

Rohini

Travelled with family
Disliked: Cleanliness, staff & service
Dinner buffet is too crowded. Delay in response of staff for anything.
Stayed 2 nights in Jun 2022