The condo itself was was lovely, having a fresh updated style with a great view of the beach and easy access to nearby amenities. There were beach chairs, umbrellas and even kids’ sand toys available for use, which I thought was a great touch from the owners. Our kids loved the multiple balconies and roof access, so it provided lots of space so our families weren’t all on too of each other for a week.
I was concerned over the thoroughness of the cleaning staff though, especially in this era of COVID. We couldn’t find two of the remotes for the bedroom TV’s and after searching we finally located them under the beds where we found empty drink bottles, food wrappers and even articles of clothing from former guests. This was concerning, so we promptly purchased cleaning supplies and cleaned the place from top to bottom.
The facility manager was also less than ideal to deal with. Although the facility wasn’t at max capacity and our condo was a three bedroom (I.e. three families, so travel occurred in 3 vehicles) we weren’t allowed to purchase a 3rd parking pass that we needed. Rather, we had to purchase parking space on the other side of the bay and leave one of the vehicles there for the week. It was very inconvenient and frustrating to manage getting all of our family members to dinner and outings when we had to continually go pickup the 3rd vehicle on a daily basis and then return it to the paid parking in the evenings. The property manager also failed to inform us when phone and internet maintenance was going to be performed in the condo. We were leaving for the beach with the kids one morning when the service technician showed up causing us to have to stay while the work was done. It ended up being a very lengthy process with several trips by the technician because the equipment provided was faulty. When I went to speak to the manager, there was a note on the door that they were out of the office and “unavailable at that time”. I wish I had thought to take a picture for verification, but was too frustrated that one of our last beach days had been hijacked with what should have been their responsibility.
Overall our family loved the condo itself and made the most of our week there despite the obstacles, but probably won’t rebook at this location strictly due to all of the issues and inconveniences that came from the managerial side of things.