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Reviews of Motel 6 Orange, CA - Anaheim

2 out of 5
Motel 6 Orange, CA - Anaheim
3191 N Tustin Street, Orange, CA

Reviews

6.6
Rating 10 - Excellent. 93 out of 299 reviews" "
Rating 8 - Good. 59 out of 299 reviews" "
Rating 6 - Okay. 46 out of 299 reviews" "
Rating 4 - Poor. 32 out of 299 reviews" "
Rating 2 - Terrible. 69 out of 299 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Response from Brand Experience Team on 12 Mar 2024
Hi Natalie,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Tom

Stayed 1 night in Feb 2024

2/10 Terrible

Evelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall Dissatisfaction
Did not shower or even stay the night. Roach and roach poop in the bathtub. Walls were dirty and so was the dining table. Overall dissatisfaction.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Delilah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Delilah,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

JOHN PAUL

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

sonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Rudy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Fernando

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 Staycation
Good stay!
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Monica

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that fancy but it was safe the room was big and clean the office man was very nice lots of food and gas close by i would definitely stay again
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 29 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

GLENN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WOULD NEVER STAY AT THAT LOCATION EVER AGAIN....
THE PLACE WAS SEEDY LOOKING,,DIRTY.......JUNKY...DIDN'T FEEL IT WAS WORTH A HUNDRED DOLLARS A NITE !!!!
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Nick

Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible. The sheets were dirty, and it smelled like dog pee.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi AngelAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Priscilla

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t like the area . The bathroom towels need to be replace with new/better quality towels.
Stayed 1 night in Oct 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was given was disgusting and smelled nasty. And there was weird stains on the sheets. I told the guy who checked us in and he offered another room. I didn’t check the room as closely as I should have because I had an appointment to attend but when I got back and I went to shower I was the nasty stains on the shower curtains and makeup stains on the bed. Worse was that the air conditioning in the room smelled like pee it was so gross. I went back to the front desk and told the guy and he offered me another room or refund and I requested the refund.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Juan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Kennon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

houstis

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no thanks never again
the room was only cleaned once during my visit which was 3 days no extra towels were provided the bed was not comfortable and neither were the pillows the location was loud and frankly i was a little afraid to park my car in the parklet parking lot area i enjoy staying at motel 6's but this location for me is a never return
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 2 Oct 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Aracely

Stayed 7 nights in Sep 2023

8/10 Good

Delilah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
Quick and friendly checkin. This is my go to place when I want to get away and relax.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Edward, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Dustin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Delon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet I could hear people in and out of their rooms the door is closing but other than that it was nice no questions asked I like it.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Delon,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night stay
The room was updated and clean with every imaginable television channel you could hope for.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Shane, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

jay

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Kennon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Scott

Business traveller
Liked: Cleanliness
Ok room that was very large but there were ants in the bathroom. Trash stacked up outside rooms clearly long term guests. Good for one night at a inexpensive rate.
Stayed 2 nights in Jul 2023
Response from Nancy Y. on 17 Aug 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Amber

Travelled with family and small children, Travelled with partner
Disliked: Amenities
The room was dirty and there were cockroaches in the beds and bathrooms. The microwave was dirty and all of our “clean” towels had someone else hair on them or had dirt stains. The same with the sheets. I wouldn’t even sleep under the sheets I laid on top and used a small blanket. I had to buy clorox wipes to clean the room and bathroom and febreez clips to use on the air conditioner because of the bad smell. I’m so disappointed with where we stayed especially for the price we paid. It was disgusting and I honestly will probably never book a motel six ever again.
Stayed 5 nights in Jul 2023
Response from Brand Experience Team on 8 Aug 2023
Hi Amber,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Ashley

Travelled with family, Travelled with group
Liked: Staff & service
A decent stay. The staff were always willing to follow through with what we asked and or needed. If your cool with the bare minimum it’s a good cheap place to stay. We had three kids with us and didn’t feel unsafe or anything. I wish there was more options for food walking distance. But all in all not a bad place. Pretty cleanish, beds were comfy.
Stayed 7 nights in Jul 2023

2/10 Terrible

Arturo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities
This motel was horrible!! I immediately requested a refund, and went to a holiday Inn express. The room was filthy. They even went as far as remaking the beds with the same sheets from the previous guest. There was hair, blood, makeup, and who knows what else in and on that bed. The floor was dirty, the bathroom disgusting. I'm inclined to believe it's a motel that has local residents stay there. Do not book this motel!! It's plain GROSS!!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Gary,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and in a nice neighborhood ! Will definitely consider in the future and can definitely recommend 👍
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Robert,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Gabrielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean spacious room! I just wish I could have dropped off my luggage with them an hour before check in. But I overall enjoyed my stay. I will be back.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Gabrielle, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Alejandra

Stayed 2 nights in Jun 2023

6/10 Okay

Robert

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was dark and dismal.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 27 Jun 2023
Hi Robert,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

8/10 Good

Colander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden gem
property is amazing service is great and peaceful
Stayed 1 night in Jun 2023
Response from Nancy Y. on 15 Jun 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just saying
Front desk was awesome at correcting a Hotel.com incorrect booking. Just saying.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 4 May 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Ken

Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
Very Small Studio Suite with Paper Thin Walls and Ceiling Noise! Ceiling noise was very irritating when Trying to sleep!!!
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 18 Apr 2023
Hi Ken, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Boudewyn

Disliked: Cleanliness, amenities, property conditions & facilities
people living there, what a dive, couldn't sleep well for fear of losing my life
Stayed 7 nights in Mar 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem and awesome owners
Always a good stay here - owners are nice place is quiet and tucked away with no major street traffic laundry is affordable parking is easy rooms are large and clean - Overall great spot and certainly one of the best motel 6 locations in the oc area!
Stayed 1 night in Mar 2023

2/10 Terrible

Taylor

Stayed 1 night in Feb 2023
Response from Brand Experience Team on 21 Feb 2023
Hi Taylor,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6