In the heart of Osaka, SARASA HOTEL Shin-Osaka offers a welcoming retreat with laundry facilities, free in-room WiFi, and bike rentals to explore the city. Enjoy luggage storage and express check-out for added convenience. The hotel's multilingual staff has received top marks from guests for their helpfulness.
Located in Yodogawa, a neighbourhood in Osaka, SARASA HOTEL Shin-Osaka is near a metro station. Osaka Castle and Tsutenkaku Tower are notable landmarks, and travellers looking to shop may want to visit Kuromon Market and Nipponbashi. Looking to enjoy an event or a match? See what's going on at Osaka-jō Hall or Kyocera Dome Osaka. Guests appreciate the hotel's convenience for public transportation: Nishinakajima-Minamigata Station is 7 minutes on foot and Higashimikuni Station is 15 minutes. Visit our Osaka travel guide
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Change of towels on request
Housekeeping (weekly)
Multilingual staff
Business services
Coworking space
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
14 floors
2 buildings
Built in 2018
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 1800 per person
Nearby parking fee: JPY 1500 per day(656 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
SARASA HOTEL Shin-Osaka Hotel
SARASA HOTEL Shin-Osaka Osaka
SARASA HOTEL Shin-Osaka Hotel Osaka
Frequently asked questions
Is SARASA HOTEL Shin-Osaka pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SARASA HOTEL Shin-Osaka?
Limited spots are available.
What time is check-in at SARASA HOTEL Shin-Osaka?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at SARASA HOTEL Shin-Osaka?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is SARASA HOTEL Shin-Osaka located?
Located in Yodogawa, this hotel is within 6 mi (10 km) of Osaka Castle, Osaka-jō Hall and Nipponbashi. Kuromon Market and Kyocera Dome Osaka are also within 6 mi (10 km). Nishinakajima-Minamigata Station is 7 minutes by foot and Higashimikuni Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
SARASA HOTEL Shin-Osaka Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very close to the Shin-Osaka Station allowing for people to check in smoothly straight from the Shinkansen. Very nice staff and a quiet, safe area to stay.
Nice quiet, convenient hotel with good breakfasts.
Sarasa hotel was close to a shin Osaka station which was very convenient. The room was clean and quiet. The staff were very helpful. Breakfast was also very good.
We (2 adults 2 kids) stayed one night in between travelling. We had a triple single room and the armchair folded out to a single bed which had been made up. The room was small but was perfect for what we needed. Bathroom and separate toilet were clean and quite spacious. Easy access to Shin-Osaka station and local convenience stores. Staff were friendly and efficient. Would recommend.
Stayed four nights, check-in was easy with english speaking staff. Property was clean, quiet and very comfortable on my stay. There is only one shared microwave in the lobby if you need to reheat food but there are many 7-11, Lawsons and Family Mart close by, but the main draw was the close proximity to the Shin-Osaka Train station which makes getting around very easy. Recommended and will stay here again in the future.
Staff was excellent in every way. One showed me how to use the washing machine which had Japanese instructions. They gave us directions, called a cab for us, got us extra towels, and helped us in other ways.
The hotel is easy walking distance to both the major Shin Osaka Train station and the city metro.
Cristina
Stayed 3 nights in Apr 2024
4/10 Poor
Allan
2 Jul 2024
Liked: Staff & service
Disliked: Cleanliness
The staff are the saving grace for this hotel. At all times we found to super courteous and helpful. However we paid for breakfast included and can report that although this was an array of reasonably tasty food, the whole lot was served stone cold at 6:30 am!! We were there for two day's and this happened both days. Also by Japanese standards the hotel was dirty and smelt slightly of urine.
Liked: convenient location. Train stations nearby. Convenient stores and food shops all over the place.
Disliked: lack of amenities. Slippers were reused and had a smell. I guess this is the new trend when switching to environmentally friendly solutions.
Kennedy
Stayed 2 nights in Feb 2024
6/10 Okay
C
26 Apr 2024
Disliked: Cleanliness, amenities
Slippers with stain and the room s not too clean.
Room is big but location is not too good.
I was very happy with my stay at SARASA HOTEL Shin-Osaka. I stayed for three nights. My room was lovely and bigger than expected. It was clean and comfortable and had a small refrigerator. A sleep shirt and robe were also provided. The bathroom was a good size. I had breakfast at the hotel; it is a small buffet with both Asian and Western options. Same as a lot of hotels, depending on what time you arrive, the buffet can be very crowded but I did not have any issues.
As a solo female traveller, I felt comfortable at the hotel and getting to and from the hotel to trains. The front desk staff were very friendly and helpful. The neighbourhood is quieter than downtown Osaka which I enjoyed as I found many parts of Osaka to be crowded and overwhelming. It was nice to return to a quieter part of town. There are small restaurants around the hotel serving delicious food as well as dining options in the train station. Transport links are excellent. I would stay again if ever in Osaka.
Jessica F
Stayed 3 nights in Sep 2023
10/10 Excellent
Ronald
9 Dec 2024
Liked: Cleanliness, staff & service
The single room costs 65 Canadian Dollars plus tax. Cannot go wrong with this price. Room size is reasonable and should have no problem to fully open the luggage. Toilet is surprising new. Not very High end toilet, but it is more than enough. Room is normal clean, except the floor is greasy.
The dark side is, There is no room service. Have to pack the garbage and leave it on the door each morning. No staff will enter your room to clean or grab garbage. Have to write a small paper to front desk in order to get towel. No bottle water is provided. The bedroom has no city view, or river view.
If, you are living here for 1 to 3 nights, This is the best choice since you won't need that much room service.
Plenty of restaurant is around the area, 7 minutes of walking to Shin Osaka Station. There is a laundry shop 2 minutes away.
This hotel is much better than other inn.
Again, Save the money by living in this hotel, and spend that money on Umeda Shopping District.
Ronald
Stayed 4 nights in Dec 2024
4/10 Poor
Jonathon
2 Feb 2026
Liked: Cleanliness, amenities
The staff were good and the room was clean. Only reason for the poor review was the bed and pillows were super hard. I had great trouble sleeping. I kept waking up with my back and neck hurting and one time woke up with my wrist hurting. Worst sleep ever unfortunately
Jonathon
Stayed 4 nights in Jan 2026
8/10 Good
KWAN YEUN
6 Dec 2025
Liked: Cleanliness, staff & service, amenities
A bit far if walk from/to JR station, other than that I think everything okay.
Wifi was terrible and kept dropping out...they need to invest in better connectivity for guests. The breakfast room on floor 2 had what appeared to be a temporary ceiling with plastic sheeting. Close location to Shin Osaka station - would suggest they publicise better instructions on how to exit complex station as multiple lines transact this station.