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"Coffee service was great"

"Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!"

"Excellent restaurant with a fantastic buffet breakfast. We stayed in one of the "Kumo" rooms which had nice views of Mount Aso. Would recommend to others."

"Great room, staff was really nice, excellent amenities and great customer service! The buffet during dinner time and Breakfast eas great!"

"Confidently one of the best ryokan in Kyushu! I have stayed in many decent ryokans in Japan, but Kyutei managed to exceed expectations in all aspects. Highlights are "

"Nice view ."

"Spent one night on the way to kagoshima. Great hotel, very clean, amazing dinner and breakfast, Great amenties. Underated hotel, had a short but lovely time there."

"Staff at the front desk was really nice, room was good but the onsen were really busy and have to bring in own towel and products. That was a bit disappointing. "

"Just what we were looking for...nice onsens, nice room, great meals and the village was beautiful!"