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"The room was well cleaned, the beds very comfortable except for the extra beds on the floor. If you’re not used to sleep on a futon mattress on the floor, you will find it very hard. The staff was nice. They delivered dinner and breakfast in our room as they were doing renovations in the restaurant area. Dinner was nice, but for breakfast, we would have wished for a little more fruits, omelet and some kinds of croissant or patisserie. We were woken up at 6am by a loud music. We wondered if it was from the next door hotel room or if it was a kind of “hotel alarm” to wake up the staff. The walls are thin so you can hear easily what is going on outside. Thankfully, except for this music in the morning, the area was quiet at night so we slept well. "

"Laundry services is excellent and there is a convenience store right behind. Lots of parking "

"Beautiful resort! Amazing food! Beautiful robes! Staff incredibly helpful and friendly!! Will be returning!!"

"We were staying in annex Japanese Western room with river view, room is very spacious and comfortable. We were enjoying the buffet meals (breakfast and dinner) with lots of varieties of foods and drinks (included alcohol at dinner time only), also enjoying lounge with free drinks after dinner. Staff are very helpful and friendly, we would definitely stay at the same hotel again."

"The room is very nice. It has lots of space and very relaxing."

"Helpful and friendly staff. Good bento box and breakfast. Very close to train station "

"Very good and excellent service "

"Excellent customer service. Provides shuttle bus service on arrival and departure from the property. Also provides a free booking of a private Onsen room for every staying resident."

"Good hotel with nice view and good buffet dinner and breakfast. Room size is good enough also."