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"Warm welcome, excellent service and fabulous onset. Highly recommend the resort for a truly traditional Japanese experience."

"Best hotel in Japan trip"

"I accidentally booked the wrong kind of room, but the staff there was quick to fix my mistake and put us in a room that could accommodate 2 people. The lobby is huge, which is nice because there were so many people coming in/out. They give you a locker to put your shoes in, as you cannot wear shoes in the hotel. We stayed in a room with 2 twin beds that I thought was pretty large by Japanese hotel standards. The onsen was open during most day time hours; of note, people are not allowed to have tattoos when you go into them. There are free sweet treats and free late night ramen available as well. We prepaid for breakfast, and I am so glad we did because it was the best hotel breakfast I ever had. There was an option to add breakfast to your stay if you initially did not have it included in your reservation. Washing clothes was free, but drying them was 100 yen per cycle. The hotel is located in a quieter part of the city a few blocks away from the canal, where there is a really nice walking/running/biking trail. Although it is in a quieter part of the city, there are a lot of restaurants/cafes nearby. Also very close to the Kyoto station and Shichijo station. I would 100% recommend staying here if you were to visit Kyoto!"

"The room was spacious, there were plentiful amenities including an onsen. I wish I had stayed her longer the location was convenient being right next to the train station. "

"Great service, very nice hotel and very friendly staff. Great location. Will definitely stay here if ill be back in kyoto! "

"An excellent stay as always a true highlight of my visits to Kyoto"

"Room was great... bigger than usual and very clean. Breakfast was great."

"Staff was very informative. Room had perfect amenities we needed. great restaurant"

"Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)"