Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
Free newspapers, multilingual staff and concierge services
A TV in reception, smoke-free property and a porter/bellboy
Guest reviews say good things about the helpful staff and location
Extra amenities include:
Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
Bathrooms with eco-friendly toiletries and hairdryers
Fridges, free infant beds and cable channels
Awards and affiliations
Eco-certified property This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking and van parking available
Food and drink
1 restaurant
1 bar
Coffee/tea in a common area
Restaurants on site
L Ardoise
Things to do
24-hour fitness centre
Hiking/biking trails
Swimming pool
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
24-hour business centre
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar in bath
Grab bar near toilet
Height-adjustable showerhead
In-room accessibility
Lever door handles
Low-height plug sockets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating
Hypo-allergenic bedding
Pillow-top mattress
Rollaway/extra beds (surcharge)
Bathroom
Dressing gowns
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV channels
Films for purchase
Food and drink
Coffee/tea maker
Free bottled water
Fridge
More
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Policies
Check-in
Early check-in subject to availability
Contactless check-in and check-out are available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 555122, 2024-09-01
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points Sheraton Gatineau-Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau
Frequently asked questions
Does Four Points By Sheraton Gatineau-Ottawa have a pool?
Yes, this property has a pool.
Four Points By Sheraton Gatineau-Ottawa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 517 out of 1005 reviews" "
10 - Excellent
517
Rating 8 - Good. 323 out of 1005 reviews" "
8 - Good
323
Rating 6 - Okay. 92 out of 1005 reviews" "
6 - Okay
92
Rating 4 - Poor. 40 out of 1005 reviews" "
4 - Poor
40
Rating 2 - Terrible. 33 out of 1005 reviews" "
2 - Terrible
33
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Lisa
Travelled with pets, Travelled with group
3 May 2024
Liked: Amenities
There was no reason they take free coffee away. No excuse!
Our room hadn't been cleaned and discovered bloody sheets when we went to bed. They had no staff to change the sheets so we had to change rooms at 12:30 am.
Sadly our room was not cleaned upon check in. Our sheets had fresh blood on them and as there wasn’t any staff working when we discovered this we had to change rooms at 12:30 am.
Our room/bedding was dirty when we checked in. Bedding had relatively fresh blood on the sheets…. There was no cleaning staff to change the linens so we had to pack up our room at 12:30 AM and change rooms.