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The Westin Ottawa

4.0 star property
Pet-friendly Ottawa hotel connected to the convention centre, steps from Rideau Canal

Choose dates to view prices

The Westin Ottawa is in the heart of the city, steps from Byward Market Square. Dine at two restaurants, grab coffee, or browse on-site stores. Relax in the garden or by the lobby fireplace. Stay active with the indoor pool and 24-hour gym. The staff is genuinely helpful.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
The current price is HK$1,213
HK$1,440 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km
  • Canadian Museum of History - 5 min drive - 2.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪The Highlander Pub - ‬5 min walk

About this property

The Westin Ottawa

Upscale hotel near Rideau Canal
Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities such as racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, multilingual staff and a gift shop
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 492 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as safes and WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 50-inch HDTVs with cable channels
  • Fridges, on-request microwaves and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults and CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Off site parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Ottawa Hotel
Westin Ottawa
Westin Hotel Ottawa
The Westin Ottawa Hotel Ottawa
Ottawa Westin
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at The Westin Ottawa?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 14 Nov 2025 start from HK$1,213.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Ottawa pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Westin Ottawa?

Valet parking is available for CAD 55 per day.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Ottawa?

Checkout is at noon. Late checkout is available for CAD 50 (subject to availability).

Where is The Westin Ottawa located?

Located in Downtown Ottawa, this hotel is steps away from Rideau Canal and Rogers Centre Ottawa. University of Ottawa and Byward Market Square are also within 10 minutes. Rideau Station is only a 4-minute walk and Parliament Station is 11 minutes.

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The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1026 reviews
Rating 8 - Good. 188 out of 1026 reviews
Rating 6 - Okay. 82 out of 1026 reviews
Rating 4 - Poor. 24 out of 1026 reviews
Rating 2 - Terrible. 36 out of 1026 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Weiliang

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Erick

Liked: Cleanliness, property conditions & facilities
Great place to stay if visiting Ottawa downtown
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay for a few days
Stayed 3 nights in Jul 2025

10/10 Excellent

KEJIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient when the hotel is part of the biggest mall in Ottawa. Walking to many nice restaurants and attractions. Great view from the hotel room as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, rooms were quiet and beds were comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located right around the corner of Parliament. Always clean and professional. Views of Parliament and the area from rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend! Perfect location!
Stayed 2 nights in Aug 2025

8/10 Good

Dingding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Great location with plenty of parking. The room was clean, except for some unpleasant smell. That’s the only thing we didn’t like. Otherwise, the beds are so comfortable and shower water pressure is great.
Stayed 1 night in Oct 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay...the staff was tremendous..
Stayed 4 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located downtown Ottawa, very comfortable stay. Beautiful view of the city.
Stayed 1 night in May 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and luxury
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and will definitely be back!
Stayed 1 night in Sep 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable hotel
Stayed 1 night in Dec 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was a lot of street people outside hotel
Stayed 2 nights in Aug 2025

8/10 Good

kaneez

Location is excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

The westin is showing its age.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The people were fantastic. Check in was easy, i needed coffee in the morning and the woman working cash at the Starbucks on the 3rd floor was beyond normal friendly. A great interaction to start my day.
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t want to leave, everything was perfect! The family next door had very loud kids, but I think that’s inevitable. The view, the bedding… my favorite hello, and saddest goodbye. Thanks for one of the best hotel experiences!
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025