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Serra Palace Hotel

3.5 star property
Comfortable hotel with free breakfast and conference centre

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Serra Palace Hotel

Outdoor pool
Property entrance
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; Regional cuisine
Lobby sitting area
Reviews
8.6

Excellent

Popular amenities

  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
The price is HK$474
Price available on 2024/06/08

Explore the area

Map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000
  • Popular LocationMuseu da Inconfidencia37 min drive
  • Popular LocationTiradentes Square37 min drive
  • Popular LocationNossa Senhora do Carmo Church37 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é u...
Feb 28, 2024
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Room options

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

10/10 Exceptional

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

8.3/10 Very good

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

10/10 Exceptional

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 205 sq ft
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds

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About the area

Ouro Branco

Located in Ouro Branco, Serra Palace Hotel is in the city centre. Museu Das Reducoes and Museu das Reducoes are cultural highlights, and some of the area's landmarks include Mother Of Our Lady Of Conception and Matriz NS da Conceição de Antônio Dias. Museum of Mineralogy and Astronomical Observatory are also worth visiting.
Visit our Ouro Branco travel guideOpens in a new window

What's nearby

  • Museu Romaria - 24 min drive
  • Nossa Senhora do Pilar Church - 36 min drive
  • Museu da Inconfidencia - 37 min drive
  • Tiradentes Square - 37 min drive
  • Nossa Senhora do Carmo Church - 37 min drive

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 161 min drive

Restaurants

  • ‪Restaurante Mirante Flat - ‬5 min walk
  • ‪Restaurante Trem Mineiro - ‬16 min walk
  • ‪Churrascaria Cabana - ‬8 min walk
  • ‪Malibu Grill - ‬4 min walk
  • ‪Toca do Leão - ‬17 min walk

About this property

Serra Palace Hotel

Hotel in the city centre
Take advantage of a free breakfast buffet, a garden and dry cleaning/laundry services at Serra Palace Hotel. The on-site Regional cuisine restaurant, Serra Palace, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • 1 meeting room, a 24-hour front desk and a computer station
  • A TV in reception, barbecues and multilingual staff
  • A lift
Room features
All 80 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–9 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Serra Palace

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (2422 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 12 April 2024 to 19 May 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

Is Serra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Serra Palace Hotel?

As of 4 Jun 2024, prices found for a 1-night stay for 2 adults at Serra Palace Hotel on 8 Jun 2024 start from HK$474.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Serra Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Serra Palace Hotel?

Checkout is at noon.

Where is Serra Palace Hotel located?

Located in the heart of Ouro Branco, this hotel is within 16 miles (25 km) of Mother Of Our Lady Of Conception, Sanctuary of Bom Jesus do Congonhas and Imagem e Memoria Museum. Museu Romaria and Tirolesa Zipline are also within 20 miles (32 km).

Serra Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 84 reviews" "
Rating 8 - Good. 33 out of 84 reviews" "
Rating 6 - Okay. 6 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Looks better feom the outside
There is anothe option about 3 blocks way with a swimming pool on the roof. This one also jas a pool the size of a jacuzzi. Waffle type pillows, norhing to brag about it
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Várias Moscas e Mosquitos nos alimentos
A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
Stayed 4 nights in Dec 2023

8/10 Good

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Stayed 6 nights in Jan 2024

6/10 Okay

Celia

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Gerson

Business traveller
Avaliacao
Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Stayed 4 nights in Oct 2023

8/10 Good

wilson gomoes viera

Travelled with family
Disliked: Room comfort
Lazer
Foi boa !!!
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

4/10 Poor

Ricardo

Stayed 2 nights in Sep 2023

10/10 Excellent

ariel

Stayed 1 night in Jul 2023