All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very good location, walking distance to city center and San Francisco park. Staff is very friendly and rooms are spotless. Highly recommended
Morella
Stayed 2 nights in Apr 2024
Response from Mabel Fernández Quirós, Guest Experience Manager on 16 Apr 2024
Dear Morella,Thank you for your positive feedback.It is gratifying to hear that our central location provided you with the convenience you desired for exploring the beauty of Oviedo, and that the proximity to San Francisco park added to the enjoyment of your stay. Our team takes great pride in delivering exceptional service, and your commendation of their friendliness and the immaculate condition of our rooms is a testament to their dedication. We are thrilled that you found the amenities in your room to be perfect for your needs. Thank you for highly recommending Barceló Oviedo Cervantes, and we hope to remain your hotel of choice for any future visits to the area.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager
Great hotel, comfortable beds and the good thing it has air conditioning
Carolina
Stayed 1 night in Apr 2024
Response from Mabel Fernández Quirós, Guest Experience Manager on 16 Apr 2024
Dear Carolina,Thank you for your positive feedback.It brings us immense joy to know that you found comfort in our beds, ensuring a good night's sleep. The positive feedback on our air conditioning system, which we understand is crucial for a pleasant stay, is greatly appreciated. Your kind words regarding the cleanliness of our rooms, the overall condition of Barceló Oviedo Cervantes, the attentive service provided by our staff, and the amenities we offer underscore our commitment to guest satisfaction. We take pride in creating an environment where every aspect contributes to a memorable experience, and it's wonderful to hear that we have succeeded in doing so for you. Thank you once again for choosing us for your stay in Oviedo.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager
Response from Mabel Fernández Quirós, Guest Experience Manager on 12 Mar 2024
Dear Bonnie,We appreciate that you took the time to share your experience with us.We are thrilled to hear that you appreciated the cleanliness of your room, the condition of our hotel, and the level of service provided by our team. It is wonderful to know that our efforts to maintain high standards have contributed to your lovely stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Mabel Fernández Quirós, Guest Experience Manager
Response from Oscar Cao, General Manager on 4 Mar 2024
Caro Erick,desde já expressamos o nosso agradecimento pela sua avaliação.Ficamos contentes por termos ido ao encontro das suas expectativas.Esta informação motiva a nossa equipa a manter os elevados padrões de serviço oferecidos.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Oscar Cao, General Manager
Hotel and location are good. Staff is great! Helped us park van, luggage to room, great restaurant recommendations, lent us umbrellas.. A
Ramon
Stayed 2 nights in Jan 2024
Response from Oscar Cao, General Manager on 8 Jan 2024
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our strategic location met your expectations and that our staff's attentive service, from assisting with parking to providing umbrella loans, enhanced your stay. It is heartening to learn that our restaurant recommendations were to your liking. We take great pride in our commitment to guest satisfaction, and it's rewarding to know that our efforts resonated with you.We look forward to welcoming you back for another memorable experience.Best wishes,Oscar Cao, General Manager
Very nice & well located hotel, friendly staff and nice rooms
Monica
Stayed 1 night in Nov 2023
Response from Oscar Cao, General Manager on 24 Nov 2023
Dear Monica,Thank you for your positive feedback.We're delighted to hear that you found our hotel's location convenient and our staff friendly, reflecting our commitment to providing a welcoming atmosphere. It's also wonderful to know that the room amenities met your expectations, as we strive to offer a comfortable and well-equipped environment for our guests. Your appreciation for the cleanliness of our rooms is greatly valued, as we maintain high standards for hygiene and guest comfort.We look forward to welcoming you back on a future occasion.Best regards,Oscar Cao, General Manager
This place was wonderful. It was clean, comfortable & the staff went over & above at every turn. Highly recommend & would use again if I returned to the area.
Christine
Stayed 2 nights in Oct 2023
Response from Mabel Fernández Quirós, Guest Experience Manager on 30 Oct 2023
Dear Christine,Thank you for your positive feedback.We are thrilled to hear that you found our hotel clean, comfortable, and that our staff exceeded your expectations. Our team is dedicated to providing exceptional service to ensure our guests have a memorable stay. It's great to know that you would highly recommend our hotel and consider staying with us again if you return to the area.We look forward to welcoming you back on a future occasion.Best regards,Mabel Fernández Quirós, Guest Experience Manager
Response from Mabel Fernández Quirós, Guest Experience Manager on 27 Nov 2023
Apreciado Pedro,Muchas gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Nos complace saber que la atención recibida por nuestro personal de recepción fue de su agrado. Trabajamos continuamente para ofrecer un servicio excepcional y nos alegra que haya destacado este aspecto. Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Mabel Fernández Quirós, Guest Experience Manager
Well located and friendly and helpful staff and their restaurant for lunch and dinner is also highly recommended.
Aristotelis
Stayed 1 night in Oct 2023
Response from Oscar Cao, General Manager on 5 Oct 2023
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you found our location convenient and our staff friendly and helpful. It's great to know that you enjoyed our restaurant for lunch and dinner, and we appreciate your high recommendation. We take pride in offering a memorable stay for our guests, and your positive feedback is truly rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Oscar Cao, General Manager