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Reviews of HOTEL DEL VALLE INN

3 out of 5
HOTEL DEL VALLE INN
CARRETERA PACHUCA TULANCINGO KM 4.7, SN, Pachuca, HGO

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 69 reviews" "
Rating 8 - Good. 18 out of 69 reviews" "
Rating 6 - Okay. 10 out of 69 reviews" "
Rating 4 - Poor. 8 out of 69 reviews" "
Rating 2 - Terrible. 8 out of 69 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Dexter

Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Stayed 1 night in Dec 2023

8/10 Good

oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bien lugar para descansar después de un día de divercion
Stayed 3 nights in May 2024

8/10 Good

Hilda

Stayed 2 nights in May 2024

10/10 Excellent

Oliva

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Bertha Estela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Uberth

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Apr 2024

8/10 Good

Quique

Liked: Cleanliness, staff & service
Le hace falta mantenimientos, esta desciidado, viejo, se ve mejor en fotos
Stayed 1 night in Mar 2024

8/10 Good

HÉCTOR ALBERTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel con un trato muy cordial, el único problema es que al llegar al hotel me comentaron que no aparecía ninguna reservación a mi nombre por lo que se tuvo que hacer el registro físico desde el inicio como si nunca hubiera hecho reservación.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Enrique

Travelled with group
Promedio
Stayed 3 nights in Feb 2024

8/10 Good

Enrique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

RODOLFO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia
El hotel muy descuidado sucio mal servicio y los blancos percudidos y sucios
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execelente
Todo muy bien limpio y confortable con desayuno incluído
Stayed 1 night in Jan 2024

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities
Estuve muy agusto gracias
Stayed 2 nights in Jan 2024

2/10 Terrible

Victor Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepción de Hotel
El hotel no cuenta con las condiciones básicas en seguridad, cualquier persona puede entrar hasta tu habitación, se pueden robar tu auto, creo es mas Hotel de Paso
Stayed 3 nights in Oct 2023

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general tuve una estancia agradable y que me pareció bien por el precio, solamente una noche el agua caliente no alcanzó mi temperatura favorita pero los otros días estuvo excelente. Para temporadas de frío podría recomendar llevar una cobija extra, aunque probablemente es algo que se puede pedir en la recepción.
Stayed 2 nights in Dec 2023

8/10 Good

cristhian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Es una opcion mas cuando haces viajes express
en general el hotel es de paso ya que sus habitaciones son muy frias
Stayed 1 night in Dec 2023

2/10 Terrible

Jose Rigoberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
Hay ratones, la habitación sucia, las camas llenas de cabellos y no estaban todos los accesorios.
Stayed 1 night in Jan 2024

10/10 Excellent

Geovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien. Nuestra estancia fue agradable.
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mayra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio por parte del personal !!! las instalaciones solo les falta un poco de mantenimiento .
Stayed 2 nights in Dec 2023

6/10 Okay

Charly

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Ricardo Alexis

Stayed 1 night in Dec 2023

10/10 Excellent

gabriel lomeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Blanca Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excelente si lo recomiendo
Stayed 1 night in Dec 2023

8/10 Good

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities
El servicio de wifi deficiente, el personal muy amable
Stayed 4 nights in Nov 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
BONITA Y SEGURA
Stayed 2 nights in Nov 2023

6/10 Okay

Luz del Carmen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio
Stayed 1 night in Oct 2023

10/10 Excellent

Vivi

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Oct 2023

10/10 Excellent

Marlene

Stayed 1 night in Oct 2023

10/10 Excellent

erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

daniel

Stayed 1 night in Sep 2023

2/10 Terrible

ISIS MIDORI

Business traveller
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Moises

Stayed 1 night in Aug 2023

10/10 Excellent

Erik Abraham

Stayed 2 nights in Jul 2023

10/10 Excellent

Gloria Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien gracias
Muy bien gracias
Stayed 2 nights in Jul 2023

2/10 Terrible

Isabel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ventana de la habitación no tenia seguro y daba al jardin, al cual podria entrar cualquier persona. El baños sucio, con cabellos y la cortina del baño super sucia. Mal olor
Stayed 1 night in Jul 2023

8/10 Good

Edna Brito

Travelled with family
Liked: Staff & service
The property has the size of a good hotel, however it looks a little bit old and needs some update. Some maintenance is required, old sink and toilet in the bathroom. Friendly personal attendance and dinning area has a good size. Considering the price-benefit, I would say is a good deal considering breakfast included.
Stayed 1 night in Jul 2023

8/10 Good

José Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Erika

Stayed 1 night in Jul 2023

6/10 Okay

jose antonio

Travelled with family
LES FALTA SERVICIO
Stayed 2 nights in Jul 2023

4/10 Poor

jorge

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio, falta personal calificado
Stayed 2 nights in Jul 2023

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2023

6/10 Okay

Viridiana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Publicidad engañosa
La foto de la publicidad no corresponde con lo ofrecido cuando llegas. Lo único que lo salva fue el servicio de la recepcionista.
Stayed 1 night in May 2023

8/10 Good

Juan Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Precio bastante accesible, lo q mas me agrada es q aceptan mascota. Le falta más personal para una mejor atención... Los dependientes se la rifan de todo y mis más sincero reconocimiento para ellos. 3 días bastante bien atendidos.
Stayed 3 nights in Jun 2023

10/10 Excellent

GERMÁN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fui a Presentar examen de admisión a la Universidad, esta a una distancia muy accesible y el precio esta bien.
Stayed 1 night in Jun 2023

4/10 Poor

Aracely

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poco personal que atiende el hotel, las camas parecen de piedra y el tipo que atiende la recepción me parece que es el dueño es bien mamón con todos los clientes que estaban cuando llegué al lugar.
Stayed 1 night in Jun 2023

2/10 Terrible

Agustín

Travelled with group
Disliked: Staff & service
Pésima
Stayed 2 nights in Jun 2023