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Reviews of BKC Villa

3 out of 5
BKC Villa
Pakbeng 2, Pakbeng, Oudomxay

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 40 reviews" "
Rating 8 - Good. 18 out of 40 reviews" "
Rating 6 - Okay. 9 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Very pleasant staff, the property is very dated but in decent working condition. Very close to the dock for the slow boat.
Stayed 1 night in Apr 2024

6/10 Okay

Helen

Good location
Stayed 1 night in Jan 2024

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean rooms, unclean bedding, the dining area was next to a construction/junk area. There was a loud bar right next door.
Stayed 1 night in Jan 2024

6/10 Okay

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
I believe that this property could normally get a 4-5 stars rating in a value-based rating, but due to overbooking I got a room in a building undergoing renovation. The room itself was clean, but there was construction dust and building materials everywhere around it. Hence my experience was disappointing. The owners are very kind, and the breakfast was good. My take: you can stay here quite comfortably, but confirm beforehand that your room is the their main building.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect choice for your Mekong River journey. The manager of the hotel picked me up at the pier and also dropped me off.
Stayed 1 night in Jan 2024

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay free pickup
Great stay great location, they pick you up from the slow boat and take you there the following day- this wasnt clear to us and we walked up to it, I wish they had contacted us to let us know
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite after a long travel day
After a very long day on the Mekong River slow boat, we were thrilled to find our hotel was neat, comfortable, and welcoming. It was up the hill from all the hubbub and we got a good nights rest. Do not expect a soft bed, however.
Stayed 1 night in Mar 2023

6/10 Okay

shohan

Disliked: Cleanliness, property conditions & facilities
The bed wasn’t clean and the hot water in the shower wasn’t working.
Stayed 1 night in Jan 2023
Response from BKC on 4 Feb 2023
Thank you for your positive comment. We will make it better next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy spot for the night. Staff was very friendly and accommodating. Food was good and the room was clean.
Stayed 1 night in Mar 2020
Response from BKC on 12 Mar 2020
Dear guest, Thank you for your positive review. Sorry for anything that missing from our service. We hope to serve you better if you come back next time.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Basic room, good for one night during slow boat trip.
Stayed 1 night in Feb 2020
Response from BKC on 21 Feb 2020
Dear guest, thank you for your review. Wishing you enjoy your travelling in Laos.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay in the city
It's the best choice for this town. You're guarantee a good night of sleep. The young men's that will serve you are the most smiley and professional. The owner speaks perfect English. Make sure to ask for a sandwich to go for your second day on the slow boat. It's also right behing Happy Bar which is the most fun bar in town but you don't hear it at night.
Stayed 1 night in Feb 2020
Response from BKC on 12 Feb 2020
Thank you for your positive review. We are very happy to hear that. We hope to serve you again in the future.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from BKC on 23 Jan 2020
Dear Ryan, Thank you for your positive review and we will try to fix some thing that's missing from our service. We hope to serve you better next time.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night
Comfortable bed, hot shower, great for a stop over and close to places to eat
Stayed 1 night in Nov 2019
Response from BKC on 13 Nov 2019
Dear guest, Thank you for your positive review. We hope to serve you again in the future. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a night
To be honest, BKC exceeded our expectations. Comfortable, friendly, good wifi, Central, OK breakfast. Good place to spend a night on the Mekong trip.
Stayed 1 night in Oct 2019
Response from BKC on 9 Nov 2019
Dear sir & Madam, Thank you for your positive review. We have apologize for anything might missing to our service. We hope to serve you again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, tasty food in restaurant.
Stayed 1 night in Sep 2019
Response from BKC on 6 Oct 2019
Dear guest, thank you for your positive review. We hope to serve you again in the future. Enjoy your time in Laos!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful & breakfast was fantastic. Rooms were reslly clean. Only slight downside was a buildibg site in front of the hotel so the view of the river was obscured.
Stayed 2 nights in Aug 2019
Response from BKC on 17 Aug 2019
Thank you so much for your positive review. We are sorry for the new building that block view. We hope to serve you again next time.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are so friendly, helpful and kind. Nothing seems to be too much trouble. I booked this place for two mates. One of them had his birthday so the staff made him a special treat of Blue, mango sticky rice!!
Stayed 1 night in Jul 2019
Response from bck on 22 Jul 2019
Thank you for you good review.

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but pleasant hotel in a convenient location
Simple but pleasant hotel with a nice breakfast. The host picked us up and dropped us off at the dock. Lovely river views. Convenient location.
Stayed 1 night in Mar 2019
Response from BKC on 8 Mar 2019
Thank you for positive review. Hope to serve you better if we got a chance to meet you again.

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for a one night stay via slowboat
Stayed 1 night in Feb 2019
Response from BKC on 26 Feb 2019
Dear Nolan, Thank you for your positive review. We will try our best to keep our service up and hopefully to serve you again next time.

8/10 Good

Russell

Liked: Cleanliness, staff & service, room comfort
Good break on our river trip.
We stayed one night in the middle of our trip down the Mekong on the Nagi of the Mekong. Staff were friendly and helpful. The restaurant was perched above the river and served good food. In the morning we could see the Elephants at the river.
Stayed 1 night in Feb 2019
Response from BKC on 9 Feb 2019
Thanks for your review. We hope to serve you again in the future.

6/10 Okay

Michael

Liked: Staff & service
Mekong Pakbeng
Basic hotel for one night doing slow boat on Mekong. Room ok but food not too good. Otherwise all fine.
Stayed 1 night in Feb 2019
Response from BKC on 14 Feb 2019
Thanks for your review. You said, food is not so good. Do you mean breakfast or dinner? Kindly make it clear to us and we can take a look on that problem and improve it. Sorry for anything that didn't meet your expectation and hope to serve you better next time. Regards,

6/10 Okay

M

Travelled with partner
Adequate accomodayion for 1 night stopover during cruise down Mekong. We had a room with a king size bed (3 singles pushed together) which only allowed for walkinng space on onr side of the bed. Bed andcbcpillows were comfortable. Bathroom was a good size. Small walkway outfront overlooking river. Loud music from nearby Happy Bar but we were ao tired it didnt keep us awake. Breakfast was good and we did get to watch w elephants from afar. Staff pleasant. All and all a good experuence.
Stayed 1 night in Jan 2019
Response from BKC on 4 Feb 2019
Dear guest, Thank you for your review we hope to to serve you better next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great staff, reasonable price, they were there to meet me at the boat. What more could you want.
Stayed 1 night in Jan 2019
Response from BKC on 18 Jan 2019
Thank you very much for your positive review. We will it in mind and try our best to serve every guest same as you. We hope to see you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Descent stay
We were only staying for one night on our 2 day slow boat trip. The hotel was clean but is in need of some updating. The bed was fairly uncomfortable. It was totally fine for one night but I’m not sure if I’d want to stay more. Breakfast was pretty good, and we got to watch the elephants across the river while eating our breakfast which was great!
Stayed 1 night in Dec 2018
Response from BKC on 23 Dec 2018
Dear value guests, Thank you for your positive and negative review. We have to apologize for something that's not matching your expectation. We will try to improve what you have mentioned and hopefully we can serve you better next time. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely manager
When the manager picked us up he offered me a free upgrade
Stayed 1 night in Oct 2018
Response from BKC on 25 Oct 2018
Dear guest, Thank you for you review. Hopefully to serve you better next time.

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place .
It was a good stay. We stayed one night and was all we need. Clean hotel, and close to the pier. The food was good too and staff were very friendly.
Stayed 1 night in Oct 2018
Response from BKC on 20 Oct 2018
Thank you so much for your good review for BKC Villa. We hope to serve you better next time.

10/10 Excellent

GUY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2023

6/10 Okay

Sylvie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Response from BKC on 25 Jan 2023
Thank you

8/10 Good

Chantal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon petit déjeuner Personnel très accueillant La chambre quadruple en ras de terrasse est trop sombre et seulement accessible par des escaliers aux marches très hautes
Stayed 13 nights in Jul 2022

10/10 Excellent

Franziska

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020
Response from BKC on 24 Jan 2020
Dear Franziska, Thank you for your positive review. We hope to serve you again in the future. Thank you again and best regards,

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Super Preis Leistung
Pak Beng ist nicht der Ort, an dem man mehrere Tage verbringt. Meistens ist man hier auf der Durchreise. Was mich total gefreut hat waren die bequemen Betten und der perfekte Service mit Abhol- und Bring Service zum Söowboat inkl Lunchbag. Also alles was das Herz begehrt. Und das zu einem sehr günstigen Preis.
Stayed 1 night in Feb 2019
Response from BKC on 22 Mar 2019
Thank you for your positive review. But one thing lots of people misunderstood is that. Pakbeng is a transit town. Information giving by people who wants to sell slow boat tickets as many as they can. so they can make more money. They sell tickets all the way to Luangprabang. Let your friends know about this, and tell them to buy ticket to Pakbeng only, then you can buy it on the boat the next day if you continue to Luangprabang. If not, you can go anywhere.

4/10 Poor

Emanuela

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Evitare
Il proprietario è un cafone assurdo, Che non offre nessun aiuto ed anzi è del tutto ostile agli stranieri. Considerato che i cuscini erano di legno, nella stanza mancava anche l’armadio, mi domando perché andarci.
Stayed 1 night in Mar 2019
Response from BKC on 14 Mar 2019
Hello Evitare, Thank you for your review. I respect to your review but something you just said is exagerated. I am wondering what help that you asked for? If you talked about the noise from happy bar, for your I couldn't help. It's not belong to me. And most people at the Happy bar are westerners. You booked 1 day before your arrival and I gave you very good room upper floor with Mekong view. What are wondering why people come to my place, maybe you think, they are stupid and uneducated but only you right?

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from BKC on 2 Mar 2019
Thank you for you positive review. Hopefully to see you again in the future.

8/10 Good

jean-francois

Liked: Staff & service, property conditions & facilities
Bien placé
Proximité du bar donc un peu bruyant le soir. Néanmoins OK
Stayed 1 night in Jan 2019
Response from bkc on 19 Jan 2019
Thank you for your good review for BKC Villa. We are sorry for the noise from happy bar. We used to talk to them but can't help much.

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel hotel hien situé pres du quai des slow boat. excellent restaurant prenez le chicken sweet and sour
Stayed 1 night in Dec 2018
Response from BKC on 17 Dec 2018
Dear value guests, Thank you for your good review for BKC Villa. Hopefully, we can serve you again in the future.

8/10 Good

jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel mais bruyant
L'hôtel en lui même est très bien, chambre correcte, accueil et service EXCEPTIONNEL ! bémol pour le Happy Bar en dessous de notre chambre, si vous voulez vous reposer, passez votre chemin.
Stayed 1 night in Dec 2018
Response from BKC on 9 Dec 2018
Thank you for your good review for us. We will try our best to serve our guests. Sorry about Happy Bar but we are not the owner, so can not ask them to close it down.

8/10 Good

Gérard, Maintenon

Nous avons apprécié que l'on vienne nous chercher á l'embarcadère, les petits déjeuner, l'amabilité du personnel. En revanche, les chambres sont trop petites.
Stayed 2 nights in Nov 2018
Response from BKC on 15 Nov 2018
Hello Sir, Thank you for your good review for us. Yes, the room a bit small as we didn't build this guesthouse ourselves. We bought it from previous owner but we tried our best to serve the guests for things that's missing. Hopefully to serve you better next time.

8/10 Good

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from BKC on 29 Oct 2018
Dear guest, Thank you for your review and score. We hope to serve you better next time. Regards,

8/10 Good

Jukka

Liked: Cleanliness, staff & service, room comfort
Really good
Super kind owner ! Room was a bit old fashioned, but in style. Bed was very good and we even got a gift from owner as we left! Really recommend !
Stayed 1 night in Oct 2018
Response from BKC on 20 Oct 2018
Thank you so much for your good review for BKC Villa. As we just took over this guesthouse a year ago but we tried to improve a bit by bit. We hope to serve you better next time.