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“On a couple of occasions, we also had to ask more than once for face towels, which was another small but noticeable service issue. Overall, the hotel is beautiful and”

“I would not recommend this property to anyone due to my bad experience, Room was not clean and the washroom was in very poor condition. Overall the cleanliness and maintenance were far below expectations.”

“I recently stayed at Serena Hotel Islamabad for two nights. The hotel itself is beautiful, luxurious and has a lovely atmosphere, and I found most of the staff to be friendly and polite. However, unfortunately, I experienced several problems during my stay which I would not expect from a hotel of this standard, especially considering how expensive Serena is compared with other five-star hotels in Pakistan. As soon as I checked into my room, I went to the bathroom and noticed that the exhaust……

“They stolen my suits!!”

“Very nice hotel and exceptionally attentive staff. Great location too.”

“Stayed 2 days at dreamworld Resort. Biggest disappointment was Breakfast, as it was limited. Not properly cleaned dishes and utensils. Too salty 1st day, no water (purchase able) , only Lassi (watered down) and English tea/ coffee, no roti/ paratha, only bread and poori (پوری) Maintenance room service horrible (45 mins and 3 calls to get 2nd set of towels) . Day 2, call service was down for 20 hours. (2 rounds to reception, and a call to get iron delivered) Checkin is 3 pm. And takes……

“各方面都很好。”

“If you are looking for a quit resort away from any hustle and bustle this is perfect. About hour and half away from the airport. No resorts, hotels or restaurants close by you have to travel about 30 minutes. But this resort is right on the river and a beautiful view of Snow peak mountains. Access to little beach. They’re still in process of upgrading their facility. I wish they had a gym but overall, if it’s very friendly, nice day.”

“No electricity during our entire stay; foul odor from the bathroom (unbearable to”

“The room was clean. The staff was very helpful and Mountain View was breathtaking. I will definitely stay at this hotel again.”

“Good security check. Good Hotel in Islamabad.”

“No bathtub！Ther washroom is quite small ！”